{"id":531,"date":"2024-04-03T23:20:23","date_gmt":"2024-04-04T02:20:23","guid":{"rendered":"https:\/\/apesc.net.br\/balanco2024\/?page_id=531"},"modified":"2026-04-13T14:39:56","modified_gmt":"2026-04-13T17:39:56","slug":"hospital-santa-cruz","status":"publish","type":"page","link":"https:\/\/apesc.net.br\/balanco2024\/hospital-santa-cruz\/","title":{"rendered":"Hospital Santa Cruz"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"531\" class=\"elementor elementor-531\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12f70d4 e-flex e-con-boxed e-con e-parent\" data-id=\"12f70d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fe0e266 elementor-widget elementor-widget-text-editor\" data-id=\"4fe0e266\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<div class=\"wp-block-uagb-container uagb-block-797d10ce alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-05cb34f7\">\n<div class=\"wp-block-uagb-image uagb-block-130f1769 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img fetchpriority=\"high\" decoding=\"async\" class=\"uag-image-435\" title=\"Logo-HSC-branco\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/04\/Logo-HSC-branco.png\" alt=\"\" width=\"247\" height=\"241\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis: 100%;\">\n<h2 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-96\" style=\"color: #0f62ac;\"><strong>RELAT\u00d3RIO DE RESPONSABILIDADE SOCIAL HSC 2024<\/strong><\/h2>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-808e7f47 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-f35be620\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">O Hospital Santa Cruz (HSC) \u00e9 uma entidade sem fins lucrativos, com 117 anos de servi\u00e7os prestados \u00e0 comunidade. Certificado como Hospital de Ensino e com a <strong>Acredita\u00e7\u00e3o N\u00edvel 2<\/strong>, concedida em 2023 pela Organiza\u00e7\u00e3o Nacional de Acredita\u00e7\u00e3o (ONA), possui 245 leitos, um corpo cl\u00ednico composto por 295 m\u00e9dicos e uma equipe de 974 funcion\u00e1rios.<\/p>\n\n<div class=\"wp-block-uagb-image uagb-block-0208d367 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" class=\"uag-image-589\" title=\"logo-HSC-ONA-2_2024-1\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/04\/logo-HSC-ONA-2_2024-1-1024x624.png\" alt=\"\" width=\"317\" height=\"193\" \/><\/figure>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">O HSC \u00e9 o principal centro de sa\u00fade do Vale do Rio Pardo, habilitado como Centro de Refer\u00eancia em Alta Complexidade Cardiovascular e Unidade de Assist\u00eancia de Alta Complexidade em Traumato-Ortopedia e em Terapia Nutricional Enteral e Parenteral. Tamb\u00e9m \u00e9 Porta de Entrada de Urg\u00eancia\/Emerg\u00eancia e refer\u00eancia nas especialidades de gestantes de alto risco, transplante de c\u00f3rnea\/esclero, oftalmologia e em atendimentos a casos suspeitos e\/ou confirmados de Covid-19. Realiza atendimentos a pacientes internados e ambulatoriais e oferece servi\u00e7os de diagn\u00f3stico e tratamento com procedimentos diferenciados, com suas refer\u00eancias abrangendo 25 munic\u00edpios que contemplam uma popula\u00e7\u00e3o aproximada de 600 mil habitantes.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-5af7fae7 alignfull uagb-is-root-container\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-c39820df\">\n<div class=\"wp-block-uagb-container uagb-block-c8428038\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-counter uagb-block-3c39a4eb wp-block-uagb-counter--number\">\n<div class=\"wp-block-uagb-counter__number\">\u00a0<\/div>\n<div class=\"wp-block-uagb-counter__title\">leitos<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-counter uagb-block-e6d827e5 wp-block-uagb-counter--number\">\n<div class=\"wp-block-uagb-counter__number\">\u00a0<\/div>\n<div class=\"wp-block-uagb-counter__title\">m\u00e9dicos<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-column is-layout-constrained wp-block-column-is-layout-constrained\">\n<div class=\"wp-block-uagb-counter uagb-block-5b9a5336 wp-block-uagb-counter--number\">\n<div class=\"wp-block-uagb-counter__number\">\u00a0<\/div>\n<div class=\"wp-block-uagb-counter__title\">funcion\u00e1rios<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 50px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-0a8ce09f alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-317bb05e\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-table is-style-stripes\">\n<table class=\"has-ast-global-color-1-color has-text-color has-background has-link-color has-border-color has-ast-global-color-5-border-color has-fixed-layout\" style=\"background-color: #045cb53b; border-width: 15px;\">\n<thead>\n<tr>\n<th class=\"has-text-align-center\" data-align=\"center\">Conv\u00eanio<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">2020<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">2021<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">2022<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">2023<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">2024<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"has-text-align-center\" data-align=\"center\">SUS<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">82,60%<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">86,20%<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">83,24%<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">85,81%<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">84,25%<\/td>\n<\/tr>\n<tr>\n<td class=\"has-text-align-center\" data-align=\"center\">Demais Conv\u00eanios e Particulares<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">17,40%<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">13,80%<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">16,76%<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">14,19%<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">15,75%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 50px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-40923c6c alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-spacer\" style=\"height: 524px;\" aria-hidden=\"true\">\u00a0<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 50px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-abfab9ad alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-2ca7feda\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-image uagb-block-c9195b08 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" class=\"uag-image-745\" title=\"proposito\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/04\/proposito.jpg\" alt=\"\" width=\"309\" height=\"31\" \/><\/figure>\n<\/div>\n\n<p class=\"wp-block-paragraph\">Atuar no cuidado \u00e0 vida.<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-image uagb-block-9f3f8836 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-746\" title=\"visao\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/04\/visao.jpg\" alt=\"\" width=\"306\" height=\"24\" \/><\/figure>\n<\/div>\n\n<p class=\"wp-block-paragraph\">Ser uma Institui\u00e7\u00e3o acreditada N\u00edvel 3 ONA, comprometida com o ensino, o desenvolvimento cient\u00edfico e a inova\u00e7\u00e3o.<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-image uagb-block-1f5be0f5 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-747\" title=\"missao\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/04\/missao.jpg\" alt=\"\" width=\"308\" height=\"25\" \/><\/figure>\n<\/div>\n\n<p class=\"wp-block-paragraph\">Proporcionar cuidado de excel\u00eancia em sa\u00fade, com foco na vida, no acolhimento, na constru\u00e7\u00e3o de conhecimento e na sustentabilidade.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-image uagb-block-118e347f wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-748\" title=\"principios\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/04\/principios.jpg\" alt=\"\" width=\"504\" height=\"32\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Respeito;<br \/>\u00c9tica;<br \/>Excel\u00eancia;<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Sustentabilidade;<br \/>Desenvolvimento Humano;<br \/>Inova\u00e7\u00e3o.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a394f948 wp-block-group-is-layout-constrained\" style=\"margin-top: 0; margin-bottom: 0; padding: 0;\">\n<div class=\"wp-block-uagb-image aligncenter uagb-block-adbc2328 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-zoomin wp-block-uagb-image--align-center\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-676\" title=\"linha-colorida_1\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/04\/linha-colorida_1-1024x27.png\" alt=\"\" width=\"1024\" height=\"27\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-43988f15 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<p class=\"wp-block-paragraph\">O ano de 2024 foi mais um per\u00edodo de desafios para o Hospital Santa Cruz, assim como foi para todo o Estado do Rio Grande do Sul, devido \u00e0s chuvas e enchentes que iniciaram em maio. Mas, apesar das grandes dificuldades enfrentadas, causadas principalmente pela dificuldade de log\u00edstica para as entregas de insumos e medicamentos, o HSC conseguiu manter seus servi\u00e7os e, no decorrer do ano, obteve ainda importantes conquistas, como a inaugura\u00e7\u00e3o das novas instala\u00e7\u00f5es da UTI Pedi\u00e1trica, da UTI Neonatal e da Unidade de Cuidados Intermedi\u00e1rios (UCI), em dezembro.<\/p>\n\n<p class=\"wp-block-paragraph\">Desde agosto, o Hospital Santa Cruz tamb\u00e9m passou por mudan\u00e7as profundas em sua gest\u00e3o. A principal delas foi na dire\u00e7\u00e3o-geral da Institui\u00e7\u00e3o, que passou a ser exercida pelo professor Rolf Fredi Molz, de larga experi\u00eancia de atua\u00e7\u00e3o na UNISC.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">V\u00e1rias outras a\u00e7\u00f5es foram implementadas e iniciativas importantes foram adotadas pelo HSC ao longo de 2024. Entre elas, podem ser destacadas as seguintes:<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-1f93dfbc alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-1-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-right has-ast-global-color-5-color has-text-color has-link-color wp-elements-97 wp-block-paragraph\"><strong>Campanha de Marketing Institucional:<\/strong><\/p>\n\n<div class=\"wp-block-uagb-image alignleft uagb-block-e91b3a95 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-left\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-127\" title=\"11\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/11.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-98 wp-block-paragraph\"><br \/>O Hospital Santa Cruz lan\u00e7ou em agosto a Campanha de Marketing Institucional, apresentando um novo posicionamento para divulga\u00e7\u00e3o e oferta de seus servi\u00e7os privados. A novidade incluiu divulga\u00e7\u00f5es na m\u00eddia, amplia\u00e7\u00e3o da inser\u00e7\u00e3o nas redes sociais, proporcionando maior intera\u00e7\u00e3o com os clientes, identidade visual, <em>outdoors<\/em> e um portal espec\u00edfico com informa\u00e7\u00f5es completas sobre os servi\u00e7os oferecidos pela Institui\u00e7\u00e3o, que pode ser acessado em <a href=\"http:\/\/www.portalhsc.com.br\">www.portalhsc.com.br<\/a>.<\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-99 wp-block-paragraph\">Entre estes servi\u00e7os est\u00e3o os exames de imagem do Centro de Diagn\u00f3stico e Interven\u00e7\u00e3o por Imagem (CDII), as cinco modalidades de <em>checkups<\/em> realizadas no Hospital, as especialidades m\u00e9dicas e os plant\u00f5es de atendimento adulto e pedi\u00e1trico 24 horas do ambulat\u00f3rio. O portal oferece mais praticidade e agilidade de acesso \u00e0s informa\u00e7\u00f5es, disponibilizando os canais de atendimento e agendamento de exames e consultas.Al\u00e9m de mostrar \u00e0 comunidade os atributos que fazem do HSC uma refer\u00eancia na \u00e1rea da sa\u00fade, a campanha pretende fomentar os diversos servi\u00e7os que a Institui\u00e7\u00e3o disponibiliza, seja de forma particular ou por meio de conv\u00eanios. O plano de <em>marketing<\/em> do Hospital Santa Cruz foi elaborado ao longo de um ano de estudos e an\u00e1lise de diagn\u00f3sticos e \u00e9 um dos seis pilares que est\u00e3o sendo trabalhados em prol da sustentabilidade da Institui\u00e7\u00e3o.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-c80dd5db alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-right wp-block-paragraph\"><strong><strong>UTI Adulto<\/strong><\/strong><\/p>\n\n<div class=\"wp-block-uagb-image alignleft uagb-block-f7e53eb6 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-left\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-119\" title=\"3\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Em 2024, foram conclu\u00eddos dois estudos conduzidos pelo Hospital Albert Einstein, vinculados ao Plano de A\u00e7\u00e3o Nacional de Preven\u00e7\u00e3o e Controle da Resist\u00eancia aos Antimicrobianos \u2013 Programa IMPACTO MR. O estudo <em>Org-Clean<\/em> teve como objetivo avaliar se a desinfec\u00e7\u00e3o de superf\u00edcies com o organosilano &#8211; associada \u00e0 limpeza tradicional &#8211; reduz a incid\u00eancia de infec\u00e7\u00f5es relacionadas \u00e0 assist\u00eancia \u00e0 sa\u00fade em unidades de terapia intensiva, quando comparada com a desinfec\u00e7\u00e3o e limpeza tradicionais isoladas, em um per\u00edodo de doze meses. J\u00e1 o estudo de Sequenciamento Gen\u00e9tico teve como objetivo avaliar o perfil gen\u00e9tico e molecular dos microrganismos e os mecanismos de resist\u00eancia em todos os isolados cl\u00ednicos (culturas de sangue, urina e secre\u00e7\u00e3o traqueal) provenientes de culturas positivas coletadas na UTI Adulto.<\/p>\n\n<p class=\"wp-block-paragraph\">Houve uma nova contratualiza\u00e7\u00e3o para o tri\u00eanio de 2024-2026 com o IMPACTO MR, viabilizando a parceria para novos estudos. Al\u00e9m disso, em 2024, a equipe de pesquisa foi selecionada para participar de novos estudos, conduzidos por hospitais de excel\u00eancia, para o ano de 2025: o Oracle (Associa\u00e7\u00e3o Beneficente S\u00edria \u2013 HCor), com o objetivo de avaliar o efeito da aplica\u00e7\u00e3o de um protocolo estruturado de melhoria da qualidade da higiene oral em pacientes sob ventila\u00e7\u00e3o mec\u00e2nica invasiva (VMI) internados em UTI no n\u00famero de dias vivos e livres de VMI; e o Safe Reduce (Hospital S\u00edrio Liban\u00eas), com o objetivo de avaliar o efeito da aplica\u00e7\u00e3o de uma estrat\u00e9gia educacional de melhoria da qualidade no uso racional de antimicrobianos em pacientes internados em UTI no consumo de antimicrobianos da unidade.<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-image uagb-block-3060c0a5 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-1409\" title=\"UTI\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2025\/03\/UTI.jpg\" alt=\"\" width=\"1000\" height=\"667\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-2a7eb2b0 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-1-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-right has-ast-global-color-5-color has-text-color has-link-color wp-elements-100 wp-block-paragraph\"><strong><strong>Reforma da Recep\u00e7\u00e3o do Centro Cir\u00fargico:<\/strong><\/strong><\/p>\n\n<div class=\"wp-block-uagb-image alignleft uagb-block-4c8cdeb3 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-left\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-119\" title=\"3\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-101 wp-block-paragraph\">Em 2024, foi conclu\u00edda a reforma da recep\u00e7\u00e3o do Centro Cir\u00fargico, com novo <em>layout<\/em>, com o objetivo de otimizar os fluxos internos na admiss\u00e3o dos pacientes, melhorar o acesso para os pacientes cir\u00fargicos, tanto os transferidos dos demais setores do hospital como para os ambulatoriais, e qualificar o atendimento prestado no pr\u00e9-operat\u00f3rio, proporcionando maior conforto e privacidade. A obra incluiu adequa\u00e7\u00f5es e reformas na \u00e1rea para recebimento de pacientes, com dois vesti\u00e1rios novos, posto de enfermagem, sanit\u00e1rio, mobili\u00e1rio, piso, forro, partes el\u00e9trica e hidr\u00e1ulica, al\u00e9m de adequa\u00e7\u00f5es visando \u00e0 acessibilidade. A obra foi realizada com recursos provenientes do curso de Medicina\/UNISC, via Plano de Investimentos da Medicina (PIM). A obra teve in\u00edcio em dezembro de 2023 e foi conclu\u00edda em abril de 2024.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-2a3191ee alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-right wp-block-paragraph\"><strong><strong><strong>Sala de Espera do PA<\/strong><\/strong><\/strong><\/p>\n\n<div class=\"wp-block-uagb-image alignleft uagb-block-4d99937d wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-left\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-119\" title=\"3\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">A nova Sala de Espera da Unidade de Pronto Atendimento SUS \/ Urg\u00eancia e Emerg\u00eancia (PA) do Hospital Santa Cruz foi liberada para uso em julho. O espa\u00e7o, localizado na parte externa, em frente ao pr\u00e9dio, possui ambiente climatizado, garantindo melhor acolhida aos familiares e acompanhantes que desejam aguardar no local. Anualmente, cerca de 40 mil atendimentos s\u00e3o realizados na unidade.<\/p>\n\n<p class=\"wp-block-paragraph\">A constru\u00e7\u00e3o da sala de espera externa \u00e9 uma das quatro etapas da reforma do PA, que inclui ainda melhorias no ambiente interno, adequando o espa\u00e7o j\u00e1 existente, e amplia\u00e7\u00f5es da sala de emerg\u00eancia, da sala de espera e dos consult\u00f3rios. As obras contam com recursos repassados pela C\u00e2mara de Vereadores de Santa Cruz do Sul, oriundos das sobras de or\u00e7amento dos anos de 2021 e 2022, al\u00e9m de um aporte da Prefeitura Municipal de Santa Cruz do Sul previsto no or\u00e7amento de 2023.<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-image uagb-block-d4251246 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-1416\" title=\"ESPERA-PA\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2025\/03\/ESPERA-PA.jpg\" alt=\"\" width=\"1000\" height=\"667\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-b048effe alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-5-color has-ast-global-color-1-background-color has-text-color has-background has-link-color wp-elements-102 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-right has-ast-global-color-5-color has-text-color has-link-color wp-elements-103 wp-block-paragraph\"><strong><strong><strong>Gerenciamento de Antimicrobianos:<\/strong><\/strong><\/strong><\/p>\n\n<div class=\"wp-block-uagb-image alignleft uagb-block-50aedecb wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-left\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-119\" title=\"3\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\">No primeiro semestre, foi realizado o 2\u00ba <em>Workshop <\/em>sobre Gerenciamento de Antimicrobianos do Hospital Santa Cruz. O evento foi promovido pela equipe da Meta 3 do N\u00facleo Interno de Gerenciamento de Risco e Seguran\u00e7a do Paciente (Nigersp), juntamente com o N\u00facleo de Gerenciamento de Antimicrobianos (NGA), tendo como p\u00fablico-alvo m\u00e9dicos, enfermeiros, farmac\u00eauticos e residentes de enfermagem, farm\u00e1cia, medicina e odontologia.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-9317fc7b alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-right wp-block-paragraph\"><strong><strong><strong><strong>Auditorias Cl\u00ednicas<\/strong><\/strong><\/strong><\/strong><\/p>\n\n<div class=\"wp-block-uagb-image alignleft uagb-block-fc6c2848 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-left\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-119\" title=\"3\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">A Assessoria da Qualidade e Seguran\u00e7a do Paciente do Hospital Santa Cruz, em parceria com o Time de Auditores Internos da Qualidade, realizou em mar\u00e7o o 1\u00ba Ciclo de Auditoria Cl\u00ednica na Institui\u00e7\u00e3o. Como crit\u00e9rios, foram aplicados inicialmente em duas altas complexidades de atendimento: na trilha de atendimento ao paciente cardiovascular e na trilha de atendimento \u00e0 gestante de alto risco. Os resultados e as a\u00e7\u00f5es foram divulgados internamente para as equipes multiprofissionais, em encontro realizado no dia 22 de abril, no audit\u00f3rio do curso de Medicina, localizado na Unidade Ambulatorial Acad\u00eamica do Hospital.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">A auditoria cl\u00ednica, segundo a Organiza\u00e7\u00e3o Nacional de Acredita\u00e7\u00e3o (ONA), \u00e9 uma sistem\u00e1tica que busca avaliar se os cuidados de sa\u00fade est\u00e3o sendo fornecidos de maneira segura e efetiva, permitindo saber como est\u00e3o os resultados e onde podem haver melhorias. Tem como principais objetivos avaliar a conformidade com os padr\u00f5es de qualidade, identificar oportunidades de melhoria, garantir a qualidade e seguran\u00e7a do paciente, garantir a efici\u00eancia e efic\u00e1cia dos processos e promover a melhoria cont\u00ednua no hospital.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-42a1ded2 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-5-color has-ast-global-color-1-background-color has-text-color has-background has-link-color wp-elements-104 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-right has-ast-global-color-5-color has-text-color has-link-color wp-elements-105 wp-block-paragraph\"><strong><strong><strong><strong><em>Health Meeting<\/em><\/strong><\/strong><\/strong><\/strong><\/p>\n\n<div class=\"wp-block-uagb-image alignleft uagb-block-24933762 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-left\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-119\" title=\"3\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\">Entre os dias 11 e 13 de novembro, o <em>Health Meeting \u2013 Business &amp; Innovation<\/em>, realizado na Pontif\u00edcia Universidade Cat\u00f3lica do Rio Grande do Sul (PUC\/RS), em Porto Alegre, consolidou-se como uma plataforma \u00fanica de troca de conhecimento e gera\u00e7\u00e3o de neg\u00f3cios na \u00e1rea da sa\u00fade. O evento reuniu executivos, gestores, m\u00e9dicos, enfermeiros e empres\u00e1rios do setor, criando oportunidades e uma rede de contatos valiosos para fortalecer o mercado e impulsionar a inova\u00e7\u00e3o.<\/p>\n\n<p class=\"wp-block-paragraph\">O Hospital Santa Cruz teve uma presen\u00e7a marcante, com a participa\u00e7\u00e3o de 20 profissionais de \u00e1reas estrat\u00e9gicas, como dire\u00e7\u00e3o, controle de infec\u00e7\u00e3o, hotelaria, assist\u00eancia, compras, farm\u00e1cia, recursos humanos, servi\u00e7o de medicina e seguran\u00e7a do trabalho, tecnologia e seguran\u00e7a da informa\u00e7\u00e3o e o Lab. Inova HSC\/UNISC. Um dos destaques foi a 4\u00aa Jornada de Controle e Preven\u00e7\u00e3o de Infec\u00e7\u00e3o Hospitalar do Sindihospa, que contou com as palestras da diretora de enfermagem do HSC e do Diretor T\u00e9cnico, abordando temas de extrema relev\u00e2ncia como Sepse e o uso de antimicrobianos.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-c817ac66 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-right wp-block-paragraph\"><strong><strong><strong><strong><strong>Transplante \u00f3sseo<\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n<div class=\"wp-block-uagb-image alignleft uagb-block-198512d3 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-left\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-119\" title=\"3\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">No dia 7 de dezembro, foi realizado o primeiro transplante \u00f3sseo de Santa Cruz do Sul e das regi\u00f5es dos vales do Rio Pardo e do Taquari. O enxerto utilizado foi disponibilizado pelo Banco de Tecidos Musculoesquel\u00e9ticos do Hospital S\u00e3o Vicente de Paulo (HSVP), da cidade de Passo Fundo. A cirurgia realizada foi a de enxerto \u00f3sseo hom\u00f3logo, que envolve o uso de partes de ossos retirados de uma pessoa que recebeu um diagn\u00f3stico de morte cerebral, n\u00e3o sendo necess\u00e1rio que o osso do doador seja compat\u00edvel com o receptor.<\/p>\n\n<div class=\"wp-block-uagb-image uagb-block-20b094e9 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-1423\" title=\"Transplante-Osseo\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2025\/03\/Transplante-Osseo.jpg\" alt=\"\" width=\"384\" height=\"682\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-50d9142d alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-5-color has-ast-global-color-1-background-color has-text-color has-background has-link-color wp-elements-106 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-right has-ast-global-color-5-color has-text-color has-link-color wp-elements-107 wp-block-paragraph\"><strong><strong><strong><strong><strong>Alimenta\u00e7\u00e3o Saud\u00e1vel e Sustent\u00e1vel<\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n<div class=\"wp-block-uagb-image alignleft uagb-block-489a6b75 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-left\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-119\" title=\"3\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\">Como parte do compromisso do HSC com a sa\u00fade e o bem-estar, foi promovida uma mudan\u00e7a significativa em lanches e ceias oferecidos aos pacientes, que foi a redu\u00e7\u00e3o da oferta de iogurtes industrializados, substituindo-os por frutas frescas e batidas naturais preparadas com frutas da esta\u00e7\u00e3o. Essa iniciativa busca estimular uma alimenta\u00e7\u00e3o mais saud\u00e1vel, diminuindo o consumo de produtos industrializados e oferecendo op\u00e7\u00f5es mais nutritivas e diversificadas.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-9cca3cc2 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-right wp-block-paragraph\"><strong><strong><strong><strong><strong><strong>Cuidado Personalizado na Alimenta\u00e7\u00e3o<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n<div class=\"wp-block-uagb-image alignleft uagb-block-9c750dea wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-left\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-119\" title=\"3\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Pensando no bem-estar e na satisfa\u00e7\u00e3o dos pacientes, foi implementado um projeto que busca atender pedidos especiais de alimentos, sempre que poss\u00edvel. Quando um paciente solicita um alimento que n\u00e3o est\u00e1 dispon\u00edvel no card\u00e1pio, \u00e9 analisada a viabilidade de adquiri-lo, considerando a adequa\u00e7\u00e3o \u00e0 sua dieta e \u00e0s condi\u00e7\u00f5es de sa\u00fade. Essa iniciativa \u00e9 extensiva a todos os pacientes, independentemente de serem atendidos pelo SUS, por conv\u00eanios ou de forma particular. O objetivo \u00e9 oferecer um cuidado mais humanizado e personalizado, respeitando as prefer\u00eancias individuais e promovendo um ambiente acolhedor durante a estada hospitalar.<\/p>\n\n<div class=\"wp-block-uagb-image uagb-block-c5feabdf wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-1438\" title=\"Pratos\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2025\/03\/Pratos.jpg\" alt=\"\" width=\"502\" height=\"377\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-1402a137 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-5-color has-ast-global-color-1-background-color has-text-color has-background has-link-color wp-elements-108 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-right has-ast-global-color-5-color has-text-color has-link-color wp-elements-109 wp-block-paragraph\"><strong><strong><strong><strong><strong><strong>Terapia nutricional<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n<div class=\"wp-block-uagb-image alignleft uagb-block-246099dd wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-left\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-119\" title=\"3\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\">No dia 3 de dezembro, foi realizada no Hospital Santa Cruz uma reuni\u00e3o cient\u00edfica\u00a0com o tema <em>Disfun\u00e7\u00e3o do Trato Gastrointestinal no paciente grave: o que h\u00e1 de novo? <\/em>A atividade teve como capacitador um intensivista e nutr\u00f3logo e teve a participa\u00e7\u00e3o da Equipe Multiprofissional de Terapia Nutricional (EMTN) da casa de sa\u00fade, com realiza\u00e7\u00e3o da Avante (Nestl\u00e9 Health Science) e apoio da Associa\u00e7\u00e3o de Medicina Intensiva Brasileira (AMIB). O objetivo foi promover a capacita\u00e7\u00e3o e a atualiza\u00e7\u00e3o cient\u00edfica da equipe. O Hospital Santa Cruz \u00e9 habilitado como Unidade de Alta Complexidade em Terapia Nutricional Enteral e Parenteral, conforme Portaria de n\u00famero 2.534. A refer\u00eancia considera a necessidade de organizar a assist\u00eancia hospitalar aos pacientes com defici\u00eancia nutricional, com base nos princ\u00edpios da universalidade e integralidade das a\u00e7\u00f5es de sa\u00fade.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-5b039c73 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-right wp-block-paragraph\"><strong><strong><strong><strong><strong><strong><strong>Congresso Panamericano de Infec\u00e7\u00f5es<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n<div class=\"wp-block-uagb-image alignleft uagb-block-bace75d9 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-left\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-119\" title=\"3\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Uma enfermeira e um m\u00e9dico e professor do Programa de P\u00f3s-Gradua\u00e7\u00e3o em Promo\u00e7\u00e3o da Sa\u00fade (PPGPS) da Universidade de Santa Cruz do Sul (UNISC), participaram como conferencistas do 12\u00ba Congresso Panamericano de Infec\u00e7\u00f5es Associadas \u00e0 Assist\u00eancia \u00e0 Sa\u00fade, realizado de 24 a 26 de abril na Guatemala. O evento \u00e9 organizado a cada dois anos pela Associa\u00e7\u00e3o Latino-Americana de Controle de Infec\u00e7\u00f5es (ASLACI).<\/p>\n\n<p class=\"wp-block-paragraph\">Durante o congresso, os palestrantes apresentaram e trocaram experi\u00eancias com os demais conferencistas e participantes do evento. Na oportunidade, o m\u00e9dico, que tamb\u00e9m \u00e9 Diretor T\u00e9cnico do HSC, foi eleito como delegado, representando o Brasil na ASLACI.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-960b81cb alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-5-color has-ast-global-color-1-background-color has-text-color has-background has-link-color wp-elements-110 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-right has-ast-global-color-5-color has-text-color has-link-color wp-elements-111 wp-block-paragraph\"><strong><strong><strong><strong><strong><strong><strong>Certifica\u00e7\u00e3o da Elimina\u00e7\u00e3o da TV do HIV<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n<div class=\"wp-block-uagb-image alignleft uagb-block-7bacc2b5 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-left\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-119\" title=\"3\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\">No dia 22 de outubro, o HSC recebeu a visita da Equipe T\u00e9cnica de Valida\u00e7\u00e3o ao processo de Certifica\u00e7\u00e3o da Elimina\u00e7\u00e3o da TV do HIV e do Selo Bronze Rumo \u00e0 Elimina\u00e7\u00e3o da TV da S\u00edfilis Cong\u00eanita para o Munic\u00edpio de Santa Cruz do Sul. Na visita estiveram presentes profissionais do Minist\u00e9rio da Sa\u00fade, da Secretaria Estadual da Sa\u00fade e do <a href=\"http:\/\/antigo.aids.gov.br\/pt-br\/centro-municipal-de-atendimento-sorologia-dstaids-cemas\">Centro Municipal de Atendimento \u00e0 Sorologia<\/a> (Cemas), de Santa Cruz do Sul, que foram recebidos por uma equipe de profissionais do Hospital.<\/p>\n\n<p class=\"wp-block-paragraph\">O objetivo da visita foi reconhecer as medidas tomadas para preven\u00e7\u00e3o da elimina\u00e7\u00e3o da transmiss\u00e3o vertical de HIV na Maternidade. Para isso, foram realizadas uma reuni\u00e3o para momento de intera\u00e7\u00e3o com os profissionais da Maternidade, entrevistas com o ponto focal da maternidade no processo de certifica\u00e7\u00e3o, entrevista com profissionais envolvidos no Programa de Aten\u00e7\u00e3o \u00e0s Mulheres V\u00edtimas de Viol\u00eancia, visita \u00e0 maternidade, percorrendo o fluxo da gestante\/pu\u00e9rpera e revis\u00e3o de cinco prontu\u00e1rios de parturientes com HIV, de suas respectivas crian\u00e7as e respectivas fichas de notifica\u00e7\u00e3o.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-71533038 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-right wp-block-paragraph\"><strong><strong><strong><strong><strong><strong><strong><strong>Capacita\u00e7\u00e3o materno-infantil<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n<div class=\"wp-block-uagb-image alignleft uagb-block-7feb5883 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-left\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-119\" title=\"3\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">O Hospital Santa Cruz sediou, em novembro, uma capacita\u00e7\u00e3o sobre profilaxia e tratamento da hemorragia puerperal nas maternidades da 13\u00aa Coordenadoria Regional de Sa\u00fade. Participaram as equipes do Centro Obst\u00e9trico, da Maternidade e da Farm\u00e1cia do HSC. A capacita\u00e7\u00e3o ocorreu em dois momentos, um pela manh\u00e3 e outro \u00e0 tarde, e tamb\u00e9m teve a participa\u00e7\u00e3o dos hospitais de Candel\u00e1ria, de Rio Pardo e de Ven\u00e2ncio Aires.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-1cbe9ea7 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-5-color has-ast-global-color-1-background-color has-text-color has-background has-link-color wp-elements-112 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-right has-ast-global-color-5-color has-text-color has-link-color wp-elements-113 wp-block-paragraph\"><strong><strong><strong><strong><strong><strong><strong><strong>Cuca do Bem<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n<div class=\"wp-block-uagb-image alignleft uagb-block-24d35d9c wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-left\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-119\" title=\"3\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\">A RBS TV Santa Cruz repassou ao HSC o lucro arrecadado na 7\u00aa edi\u00e7\u00e3o do evento Cuca do Bem, realizado no dia 6 de junho na Pra\u00e7a Get\u00falio Vargas. O valor de R$ 24.532,00 foi destinado para ajudar na finaliza\u00e7\u00e3o da implementa\u00e7\u00e3o da nova UTI Pedi\u00e1trica do HSC. Na a\u00e7\u00e3o s\u00e3o comercializadas cucas de diversos sabores, de diferentes padarias do munic\u00edpio, e uma porcentagem das vendas \u00e9 revertida para o Hospital Santa Cruz.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a394f948 wp-block-group-is-layout-constrained\" style=\"margin-top: 0; margin-bottom: 0; padding: 0;\">\n<div class=\"wp-block-uagb-image aligncenter uagb-block-d9458607 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-zoomin wp-block-uagb-image--align-center\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-676\" title=\"linha-colorida_1\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/04\/linha-colorida_1-1024x27.png\" alt=\"\" width=\"1024\" height=\"27\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-a465db84 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-8ba0496a alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding: var(--wp--preset--spacing--50) var(--wp--preset--spacing--70) var(--wp--preset--spacing--50) var(--wp--preset--spacing--70);\">\n<p class=\"wp-block-paragraph\"><strong>Evolu\u00e7\u00e3o de Pacientes \/ Atendimentos<\/strong><\/p>\n\n<figure class=\"wp-block-table is-style-stripes\">\n<table class=\"has-border-color has-ast-global-color-5-border-color\" style=\"border-width: 10px;\">\n<thead>\n<tr>\n<th>Detalhamento<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">2020<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">2021<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">2022<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">2023<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">2024<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>N\u00famero de Leitos<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">245<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">245<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">245<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">245<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">245<\/td>\n<\/tr>\n<tr>\n<td>Interna\u00e7\u00f5es<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">10.185<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">11.731<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">12.143<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">11.825<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">11.554<\/td>\n<\/tr>\n<tr>\n<td>Interna\u00e7\u00f5es-Dia<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">39.433<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">50.850<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">49.898<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">47.922<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">48.775<\/td>\n<\/tr>\n<tr>\n<td>Procedimentos Cir\u00fargicos Totais<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">11.398<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">11.354<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">12.924<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">13.857<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">13.601<\/td>\n<\/tr>\n<tr>\n<td>Partos (normais e ces\u00e1reos)<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">1.978<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">1.987<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">2.006<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">2.051<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">2.017<\/td>\n<\/tr>\n<tr>\n<td>Atendimentos Ambulatoriais<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">125.648<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">136.330<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">157.782<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">154.853<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">153.663<\/td>\n<\/tr>\n<tr>\n<td>Refei\u00e7\u00f5es Servidas<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">288.767<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">366.098<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">473.120<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">415.716<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">399.765<\/td>\n<\/tr>\n<tr>\n<td>Processamento de Roupas (kg)<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">469.995<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">533.296<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">580.607<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">560.273<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">556.282<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<figcaption class=\"wp-element-caption\"><strong>Nas refei\u00e7\u00f5es s\u00e3o computadas as refei\u00e7\u00f5es servidas por empresa terceirizada (almo\u00e7os para funcion\u00e1rios e estudantes).<\/strong><\/figcaption>\n<\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a394f948 wp-block-group-is-layout-constrained\" style=\"margin-top: 0; margin-bottom: 0; padding: 0;\">\n<div class=\"wp-block-uagb-image alignfull uagb-block-6da0797e wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-full\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-1441\" title=\"BLOCOcIRURGICO\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2025\/03\/BLOCOcIRURGICO.jpg\" alt=\"\" width=\"676\" height=\"451\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-a194090f wp-block-uagb-image--layout-default wp-block-uagb-image--effect-zoomin wp-block-uagb-image--align-center\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-676\" title=\"linha-colorida_1\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/04\/linha-colorida_1-1024x27.png\" alt=\"\" width=\"1024\" height=\"27\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-d5ca561a alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-b9b2ee72\">\n<h2 class=\"uagb-heading-text\"><strong>N\u00facleo de Epidemiologia<\/strong><\/h2>\n<\/div>\n\n<div class=\"wp-block-uagb-image uagb-block-e3316123 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-119\" title=\"3\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">H\u00e1 mais de 10 anos em atividade, o N\u00facleo de Vigil\u00e2ncia Epidemiol\u00f3gica Hospitalar (NHE) tem como principal objetivo repassar os indicadores aos gestores municipais, estaduais e federais, auxiliando na miss\u00e3o de monitorar, controlar, minimizar e at\u00e9 evitar surtos e epidemias. As informa\u00e7\u00f5es geradas contribuem, inicialmente, para orientar interven\u00e7\u00f5es dos servi\u00e7os e reduzir a transmiss\u00e3o mediante a detec\u00e7\u00e3o de agravos coletivos em condi\u00e7\u00f5es especiais de risco e vulnerabilidade, refletindo diretamente no planejamento e desenvolvimento de a\u00e7\u00f5es nos programas de sa\u00fade.<\/p>\n\n<p class=\"wp-block-paragraph\">As a\u00e7\u00f5es de vigil\u00e2ncia epidemiol\u00f3gica hospitalar t\u00eam o objetivo de detectar, de modo oportuno, a altera\u00e7\u00e3o de padr\u00e3o epidemiol\u00f3gico e auxiliar no estabelecimento de a\u00e7\u00f5es a serem implementadas, em \u00e2mbito institucional, de modo a subsidiar gestores e colaboradores para a tomada de medidas t\u00e9cnicas, administrativas e assistenciais.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a394f948 wp-block-group-is-layout-constrained\" style=\"margin-top: 0; margin-bottom: 0; padding: 0;\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-7683d3fe alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Notifica\u00e7\u00f5es\/investiga\u00e7\u00f5es de doen\u00e7as realizadas em 2023<\/strong><\/p>\n\n<figure class=\"wp-block-table is-style-stripes\">\n<table class=\"has-border-color has-ast-global-color-5-border-color\" style=\"border-width: 10px;\">\n<thead>\n<tr>\n<th>Detalhamento<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">Quantidade<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Notifica\u00e7\u00f5es de s\u00edndromes gripais<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">5.007<\/td>\n<\/tr>\n<tr>\n<td>Notifica\u00e7\u00f5es de casos suspeitos ou confirmados de Dengue<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">2.022<\/td>\n<\/tr>\n<tr>\n<td>Notifica\u00e7\u00f5es de S\u00edndromes Respirat\u00f3rias Agudas Graves<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">255<\/td>\n<\/tr>\n<tr>\n<td>Outras doen\u00e7as de notifica\u00e7\u00f5es compuls\u00f3rias<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">749<\/td>\n<\/tr>\n<tr>\n<td>Total<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">8.031<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-91287a17 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-114 wp-block-paragraph\" style=\"color: #045cb4;\"><strong>Controle de Infec\u00e7\u00e3o Hospitalar<\/strong><\/p>\n<\/div>\n\n<p class=\"wp-block-paragraph\">Criada em 1983, a Comiss\u00e3o de Controle de Infec\u00e7\u00e3o Hospitalar (CCIH) do Hospital Santa Cruz atua em conjunto na epidemiologia hospitalar, tendo como objetivo contribuir para a preven\u00e7\u00e3o e o controle das infec\u00e7\u00f5es relacionadas \u00e0 assist\u00eancia \u00e0 sa\u00fade (IRAS), assim como estimular a ado\u00e7\u00e3o de pr\u00e1ticas seguras, livres de riscos para o paciente e a comunidade hospitalar.<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-115 wp-block-paragraph\" style=\"color: #045cb4;\"><br \/><strong>A\u00e7\u00f5es Desenvolvidas:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u00a0Vigil\u00e2ncia Epidemiol\u00f3gica das IRAS;<\/li>\n\n<li>\u00a0Protocolos para preven\u00e7\u00e3o de IRAS;<\/li>\n\n<li>\u00a0Programa de Gerenciamento de Antimicrobianos;<\/li>\n\n<li>\u00a0Visitas T\u00e9cnicas (Inspe\u00e7\u00f5es Internas);<\/li>\n\n<li>\u00a0Educa\u00e7\u00e3o continuada;<\/li>\n\n<li>\u00a0A\u00e7\u00f5es de vigil\u00e2ncia epidemiol\u00f3gica.<\/li>\n<\/ul>\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">Em 2024, o projeto <em>Valida\u00e7\u00e3o de torre de radia\u00e7\u00e3o UV-C contra microrganismos multidroga-resistentes para desinfec\u00e7\u00e3o de ambientes hospitalares<\/em>, desenvolvido junto ao Programa de P\u00f3s-Gradua\u00e7\u00e3o em Promo\u00e7\u00e3o da Sa\u00fade da Universidade de Santa Cruz do Sul &#8211; UNISC, foi contemplado no Programa Pesquisador Ga\u00facho, por meio do edital Fapergs 09\/2023.<\/p>\n\n<div class=\"wp-block-uagb-image uagb-block-36a35a32 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-125\" title=\"9\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/9.png\" alt=\"\" width=\"70\" height=\"70\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a394f948 wp-block-group-is-layout-constrained\" style=\"margin-top: 0; margin-bottom: 0; padding: 0;\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-spacer\" style=\"height: 29px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-d52743f8 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-zoomin wp-block-uagb-image--align-center\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-676\" title=\"linha-colorida_1\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/04\/linha-colorida_1-1024x27.png\" alt=\"\" width=\"1024\" height=\"27\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 29px;\" aria-hidden=\"true\">\u00a0<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-ef68a06a alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-spacer\" style=\"height: 385px;\" aria-hidden=\"true\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-e5cbcbc9 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-947b063b\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-9e4847ae\">\n<h2 class=\"uagb-heading-text\"><strong>A Acredita\u00e7\u00e3o Hospitalar \u2013 N\u00edvel 2 Acreditado Pleno<\/strong><\/h2>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<p class=\"wp-block-paragraph\">A Organiza\u00e7\u00e3o Mundial de Sa\u00fade (OMS) define a acredita\u00e7\u00e3o como uma metodologia que incrementa a qualidade dos sistemas de sa\u00fade. Nessa perspectiva, o HSC tem trabalhado fortemente para melhorias de todos os processos que envolvem o atendimento ao cliente\/paciente, a fim de aperfei\u00e7oar a assist\u00eancia e proporcionar maior seguran\u00e7a e qualidade aos usu\u00e1rios.<\/p>\n\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-image uagb-block-79e3b96a wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-1444\" title=\"fachada_HSC_retocada_junionunes_menor-768x511\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2025\/03\/fachada_HSC_retocada_junionunes_menor-768x511-3.jpg\" alt=\"\" width=\"768\" height=\"511\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis: 100%;\">\u00a0<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-e302be43\">\n<p class=\"wp-block-paragraph\">Em 2021, o Hospital Santa Cruz foi certificado com o N\u00edvel 1 da Acredita\u00e7\u00e3o Hospitalar. Em 2023, a institui\u00e7\u00e3o recebeu, ap\u00f3s reavalia\u00e7\u00e3o do Instituto Brasileiro de Excel\u00eancia para Sa\u00fade (IBES) e da\u00a0 Organiza\u00e7\u00e3o Nacional de Acredita\u00e7\u00e3o (ONA), a Acredita\u00e7\u00e3o Hospitalar N\u00edvel 2 do HSC.<\/p>\n\n<p class=\"wp-block-paragraph\">Em mar\u00e7o de 2024, foram realizados <em>workshops<\/em> com as lideran\u00e7as das \u00e1reas assistenciais, de apoio e administrativas do Hospital, com o objetivo de ampliar e fortalecer conhecimentos e informa\u00e7\u00f5es sobre os requisitos\/crit\u00e9rios do N\u00edvel 3 da Acredita\u00e7\u00e3o e do Manual da Organiza\u00e7\u00e3o Nacional de Acredita\u00e7\u00e3o (ONA) 2022-2026, bem como trocar ideias e sanar d\u00favidas dos participantes. Os encontros foram organizados pela Assessoria da Qualidade e Seguran\u00e7a do Paciente e ministrados pela avaliadora do Instituto Brasileiro para Excel\u00eancia em Sa\u00fade (IBES)\/ONA.<\/p>\n\n<p class=\"wp-block-paragraph\">Com a Acredita\u00e7\u00e3o, a Institui\u00e7\u00e3o de sa\u00fade atinge o mais alto patamar de credibilidade para um hospital, garantindo uma gest\u00e3o eficiente de recursos e harmonia na integra\u00e7\u00e3o entre todos os setores e profissionais, por meio da ado\u00e7\u00e3o de protocolos reconhecidos, processos bem definidos e fun\u00e7\u00f5es espec\u00edficas, gerando um quadro de padroniza\u00e7\u00e3o que adv\u00e9m \u00e0 referida qualidade assistencial.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a394f948 wp-block-group-is-layout-constrained\" style=\"margin-top: 0; margin-bottom: 0; padding: 0;\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-spacer\" style=\"height: 29px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-f2c650a7 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-zoomin wp-block-uagb-image--align-center\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-676\" title=\"linha-colorida_1\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/04\/linha-colorida_1-1024x27.png\" alt=\"\" width=\"1024\" height=\"27\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 29px;\" aria-hidden=\"true\">\u00a0<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-39f7a788 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-60afef70\">\n<h3 class=\"uagb-heading-text\"><strong>Integra\u00e7\u00e3o com a Comunidade: sa\u00fade, ensino, pesquisa e extens\u00e3o<\/strong><\/h3>\n<\/div>\n<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\">Como Hospital de Ensino, o HSC evolui constantemente sua qualifica\u00e7\u00e3o t\u00e9cnica, bem como investe em inova\u00e7\u00f5es tecnol\u00f3gicas, preza a humaniza\u00e7\u00e3o dos atendimentos e busca a forma\u00e7\u00e3o de profissionais conscientes das necessidades de sa\u00fade da comunidade. Dessa forma, os projetos priorizados s\u00e3o relacionados com as inova\u00e7\u00f5es em processos, assist\u00eancia e integra\u00e7\u00e3o com a comunidade.<\/p>\n\n<div class=\"wp-block-uagb-container uagb-block-6f414c82\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\" style=\"padding: var(--wp--preset--spacing--30) var(--wp--preset--spacing--50) var(--wp--preset--spacing--30) var(--wp--preset--spacing--50);\">Participam dos projetos do HSC:<\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right: var(--wp--preset--spacing--50); padding-left: var(--wp--preset--spacing--50);\">\n<p class=\"wp-block-paragraph\">&#8211; Docentes e acad\u00eamicos dos cursos de Ci\u00eancias Biol\u00f3gicas e Sa\u00fade; Ci\u00eancias Exatas, da Terra e Engenharias; Ci\u00eancias Sociais Aplicadas; de p\u00f3s-gradua\u00e7\u00e3o da Unisc; e de cursos t\u00e9cnicos do Cepru.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">&#8211; Graduandos em Medicina, pela UNISC, com atividades curriculares permanentes nos \u00faltimos dois anos do curso (internato), nas \u00e1reas de Cl\u00ednica M\u00e9dica, Cirurgia Geral, Ginecologia e Obstetr\u00edcia, Pediatria, Intensivismo e Urg\u00eancia\/Emerg\u00eancia.<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right: var(--wp--preset--spacing--50); padding-left: var(--wp--preset--spacing--50);\">\n<p class=\"wp-block-paragraph\">&#8211; Programas pr\u00f3prios de Resid\u00eancia M\u00e9dica (P\u00f3s-Gradua\u00e7\u00e3o <em>Lato Sensu<\/em>), credenciados pela Comiss\u00e3o Nacional de Resid\u00eancia M\u00e9dica, nas \u00e1reas de Medicina de Fam\u00edlia e Comunidade, Cirurgia Geral, Cl\u00ednica M\u00e9dica, Ginecologia e Obstetr\u00edcia, Medicina Intensiva e Pediatria.<\/p>\n\n<p class=\"wp-block-paragraph\">\u00a0&#8211; Programa de Resid\u00eancia Multiprofissional em Sa\u00fade (<em>P\u00f3s-Gradua\u00e7\u00e3o Lato Sensu<\/em>), credenciado pela Comiss\u00e3o Nacional de Resid\u00eancia Multiprofissional em Sa\u00fade nas \u00e1reas de concentra\u00e7\u00e3o em Aten\u00e7\u00e3o em Urg\u00eancia e Emerg\u00eancia, Aten\u00e7\u00e3o Cardiovascular e Aten\u00e7\u00e3o Materno-Infantil.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-c20e033c\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\" style=\"padding: var(--wp--preset--spacing--30) var(--wp--preset--spacing--50) var(--wp--preset--spacing--30) var(--wp--preset--spacing--50);\"><strong><strong>Feira da Prematuridade<\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><br \/>O HSC realizou, no dia 30 de novembro, a Mateada da Prematuridade, alusiva ao Novembro Roxo, m\u00eas dedicado \u00e0 campanha de preven\u00e7\u00e3o da prematuridade. Gratuito e aberto ao p\u00fablico, o evento ocorreu na Pra\u00e7a Get\u00falio Vargas, no centro de Santa Cruz do Sul. A atividade tamb\u00e9m foi um momento de reencontro da equipe hospitalar com m\u00e3es e beb\u00eas, que passaram pelas Unidades de Terapia Intensiva (UTIs) Neonatal e Pedi\u00e1trica e pela Unidade de Cuidados Intermedi\u00e1rios (UCI) do Hospital, al\u00e9m de atividades de integra\u00e7\u00e3o, de cuidados com a sa\u00fade, exposi\u00e7\u00e3o de fotos e lembran\u00e7as de crian\u00e7as que passaram pelas unidades, entre outras atra\u00e7\u00f5es infantis, como a presen\u00e7a de palha\u00e7os e brinquedos. A programa\u00e7\u00e3o incluiu, ainda, uma b\u00ean\u00e7\u00e3o \u00e0s crian\u00e7as presentes e distribui\u00e7\u00e3o de pipoca, de erva-mate e \u00e1gua quente para o chimarr\u00e3o.<\/p>\n\n<div class=\"wp-block-uagb-separator uagb-block-9b08a6de\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\" style=\"padding: var(--wp--preset--spacing--30) var(--wp--preset--spacing--50) var(--wp--preset--spacing--30) var(--wp--preset--spacing--50);\"><strong>Resid\u00eancia em Aten\u00e7\u00e3o Materno-Infantil e em Aten\u00e7\u00e3o Cardiovascular<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-121\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/5.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/5.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/5-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/5-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><br \/>O Hospital Santa Cruz passou a oferecer dois novos programas de resid\u00eancia: um em Aten\u00e7\u00e3o Materno-Infantil e outro em Aten\u00e7\u00e3o Cardiovascular, ambos com atividades pr\u00e1ticas e te\u00f3ricas voltadas \u00e0 especializa\u00e7\u00e3o em sa\u00fade. As atividades pr\u00e1ticas ocorrem no HSC, abrangendo unidades de interna\u00e7\u00e3o cr\u00edticas e n\u00e3o cr\u00edticas, al\u00e9m da rede p\u00fablica de aten\u00e7\u00e3o \u00e0 sa\u00fade de Santa Cruz do Sul, incluindo a aten\u00e7\u00e3o b\u00e1sica e especializada, bem como ambulat\u00f3rios do HSC\/UNISC. A carga hor\u00e1ria pr\u00e1tica \u00e9 distribu\u00edda ao longo da semana, com plant\u00f5es aos finais de semana. Simultaneamente, as atividades te\u00f3ricas s\u00e3o realizadas nos espa\u00e7os do HSC e da UNISC, por meio de disciplinas de forma\u00e7\u00e3o transversal em sa\u00fade, al\u00e9m da \u00eanfase de cada programa e da forma\u00e7\u00e3o espec\u00edfica de cada profiss\u00e3o.<\/p>\n\n<div class=\"wp-block-uagb-image uagb-block-29cba325 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-1447\" title=\"CARDIOVASCULAR\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2025\/03\/CARDIOVASCULAR.jpg\" alt=\"\" width=\"1000\" height=\"667\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-uagb-separator uagb-block-06b039eb\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\" style=\"padding: var(--wp--preset--spacing--30) var(--wp--preset--spacing--50) var(--wp--preset--spacing--30) var(--wp--preset--spacing--50);\"><strong><strong>Est\u00e1gios Pagos<\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-124\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/8.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/8.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/8-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/8-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><br \/>A partir de junho de 2024, os est\u00e1gios curriculares n\u00e3o obrigat\u00f3rios desenvolvidos no HSC passaram a ser pagos. Estudantes interessados em realizar est\u00e1gio curricular n\u00e3o obrigat\u00f3rio ou, ainda, um estudante externo que tenha interesse em est\u00e1gio curricular obrigat\u00f3rio, optativo ou ainda o curricular n\u00e3o obrigat\u00f3rio, devem enviar solicita\u00e7\u00e3o para o <em>e-mail<\/em> da Secretaria de Ensino e Pesquisa.<\/p>\n\n<div class=\"wp-block-uagb-separator uagb-block-aaadea24\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\" style=\"padding-right: var(--wp--preset--spacing--50); padding-left: var(--wp--preset--spacing--50);\"><strong><strong>Congresso de Farm\u00e1cia Cl\u00ednica<\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><br \/>A farmac\u00eautica cl\u00ednica do Hospital Santa Cruz e preceptora do Programa de Resid\u00eancia Multiprofissional da Institui\u00e7\u00e3o e uma farmac\u00eautica residente participaram, entre os dias 20 e 22 de junho, do 2\u00ba Congresso Internacional da Sociedade Brasileira de Farm\u00e1cia Cl\u00ednica, realizado na cidade de Sorocaba, em S\u00e3o Paulo. No evento, foram apresentados resumos cient\u00edficos elaborados pelos farmac\u00eauticos residentes da \u00e1rea de Urg\u00eancia e Emerg\u00eancia.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\" style=\"padding-right: var(--wp--preset--spacing--50); padding-left: var(--wp--preset--spacing--50);\">Os trabalhos abordaram diversos temas, incluindo farmacoeconomia, gerenciamento da dor, personaliza\u00e7\u00e3o de terapia, protagonismo do farmac\u00eautico no servi\u00e7o de farm\u00e1cia cl\u00ednica, intera\u00e7\u00f5es medicamentosas, educa\u00e7\u00e3o em sa\u00fade, gerenciamento de antimicrobianos e incompatibilidades medicamentosas. Um dos trabalhos, que teve como objetivo avaliar a ocorr\u00eancia de incompatibilidade medicamentosa intravenosa em prescri\u00e7\u00f5es de pacientes admitidos em uma UTI Neonatal de um hospital de ensino,\u00a0 recebeu Men\u00e7\u00e3o Honrosa.<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\" style=\"padding: var(--wp--preset--spacing--30) var(--wp--preset--spacing--50) var(--wp--preset--spacing--30) var(--wp--preset--spacing--50);\"><strong><strong>Sa\u00fade e sustentabilidade<\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<p class=\"wp-block-paragraph\" style=\"padding: var(--wp--preset--spacing--30) var(--wp--preset--spacing--50) var(--wp--preset--spacing--30) var(--wp--preset--spacing--50);\">A gerente de controladoria do HSC apresentou dois trabalhos na modalidade virtual do 16\u00ba Congresso Internacional da Rede Unida, realizado de 30 de julho a 3 de agosto na cidade de Santa Maria\/RS: \u201c<em>Hospitais filantr\u00f3picos brasileiros: necessidade de financiamento adequado para a continuidade dos servi\u00e7os de sa\u00fade<\/em>\u201d; e \u00a0 \u201c<em>Promo\u00e7\u00e3o da sa\u00fade e sustentabilidade: uma experi\u00eancia multidisciplinar na Unidade de Terapia Intensiva<\/em>.&#8221;<\/p>\n\n<div class=\"wp-block-uagb-separator uagb-block-e6dbdc66\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\" style=\"padding: var(--wp--preset--spacing--30) var(--wp--preset--spacing--50) var(--wp--preset--spacing--30) var(--wp--preset--spacing--50);\"><strong><strong><strong>Pr\u00eamio na ABRAHUE<\/strong><\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-120\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/4.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/4.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/4-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/4-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<p class=\"wp-block-paragraph\" style=\"padding: var(--wp--preset--spacing--30) var(--wp--preset--spacing--50) var(--wp--preset--spacing--30) var(--wp--preset--spacing--50);\">O trabalho intitulado <em>Otimiza\u00e7\u00e3o de processos dos programas de resid\u00eancia: a tecnologia a servi\u00e7o do ensino<\/em>, desenvolvido pela Dire\u00e7\u00e3o e Secretaria de Ensino e Pesquisa do HSC, foi apresentado no 7\u00ba Congresso de Hospitais Universit\u00e1rios e de Ensino (Abrahue), que ocorreu nos dias 21 e 22 de novembro em Recife (PE). Ele concorreu com trabalhos de institui\u00e7\u00f5es de todo o Brasil.<\/p>\n\n<p class=\"wp-block-paragraph\" style=\"padding: var(--wp--preset--spacing--30) var(--wp--preset--spacing--50) var(--wp--preset--spacing--30) var(--wp--preset--spacing--50);\">No Laborat\u00f3rio de Empreendedorismo e Pr\u00e1ticas Comunit\u00e1rias foi aplicado o <em>Design Thinking<\/em>, o que resultou num MVP (produto m\u00ednimo vi\u00e1vel), que \u00e9 o desenvolvimento de um aplicativo espec\u00edfico para a gest\u00e3o das resid\u00eancias.\u00a0<br \/>Dois estudantes oriundos do projeto inicial criaram uma <em>startup<\/em> e seguiram com o processo de desenvolvimento do produto, assessorados pela secretaria do hospital de ensino. Ap\u00f3s v\u00e1rias etapas de cria\u00e7\u00e3o e cocria\u00e7\u00e3o, o aplicativo foi validado nesse mesmo hospital, contando com m\u00f3dulo de acompanhamento de frequ\u00eancia em tempo real e m\u00f3dulo de comunica\u00e7\u00e3o, respeitando a Lei Geral de Prote\u00e7\u00e3o de Dados Pessoais (LGPD). Outros m\u00f3dulos, de avalia\u00e7\u00e3o e <em>feedback<\/em>, est\u00e3o em desenvolvimento. O principal resultado foi a incorpora\u00e7\u00e3o de uma demanda interna de gest\u00e3o de resid\u00eancias, de um hospital de ensino, por uma s<em>tartup<\/em>, que j\u00e1 est\u00e1 no mercado com um aplicativo extremamente resolutivo.<\/p>\n\n<div class=\"wp-block-uagb-separator uagb-block-b3a3b17c\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\" style=\"padding: var(--wp--preset--spacing--30) var(--wp--preset--spacing--50) var(--wp--preset--spacing--30) var(--wp--preset--spacing--50);\"><strong><strong><strong><strong>Congresso de controle de infec\u00e7\u00e3o<\/strong><\/strong><\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<p class=\"wp-block-paragraph\" style=\"padding: var(--wp--preset--spacing--30) var(--wp--preset--spacing--50) var(--wp--preset--spacing--30) var(--wp--preset--spacing--50);\">Profissionais do HSC e acad\u00eamicos da UNISC participaram, entre os dias 20 e 23 de novembro, do 19\u00ba Congresso Brasileiro de Controle de Infec\u00e7\u00e3o e Epidemiologia Hospitalar, realizado em Belo Horizonte, Minas Gerais. O evento reuniu especialistas renomados e convidados nacionais e internacionais para debater a preven\u00e7\u00e3o e o controle de infec\u00e7\u00f5es relacionados \u00e0 assist\u00eancia \u00e0 sa\u00fade.<\/p>\n\n<p class=\"wp-block-paragraph\" style=\"padding: var(--wp--preset--spacing--30) var(--wp--preset--spacing--50) var(--wp--preset--spacing--30) var(--wp--preset--spacing--50);\">A UNISC foi representada por docentes e discentes do Programa de P\u00f3s-Gradua\u00e7\u00e3o em Promo\u00e7\u00e3o da Sa\u00fade (PPGPS), al\u00e9m de enfermeiros, m\u00e9dicos, farmac\u00eauticos e residentes de farm\u00e1cia cl\u00ednica que representaram a Universidade e o Hospital em atividades cient\u00edficas e como congressistas. Duas doutorandas que atuam na casa de sa\u00fade, participaram da programa\u00e7\u00e3o cient\u00edfica, apresentando dados de suas teses em aulas e trabalhos cient\u00edficos, contribuindo com reflex\u00f5es e evid\u00eancias na \u00e1rea.<\/p>\n\n<div class=\"wp-block-uagb-separator uagb-block-6506cfc6\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\" style=\"padding: var(--wp--preset--spacing--30) var(--wp--preset--spacing--50) var(--wp--preset--spacing--30) var(--wp--preset--spacing--50);\"><strong><strong><strong><strong><strong><em>E-book<\/em><\/strong><\/strong><\/strong><\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<p class=\"wp-block-paragraph\" style=\"padding: var(--wp--preset--spacing--30) var(--wp--preset--spacing--50) var(--wp--preset--spacing--30) var(--wp--preset--spacing--50);\">Um grupo de pesquisadores composto por profissionais do Hospital Santa Cruz teve seus trabalhos publicados no <em>e-book<\/em> do Programa de P\u00f3s-Gradua\u00e7\u00e3o em Promo\u00e7\u00e3o da Sa\u00fade (PPGPS) da UNISC. O material, que tem como tema <em>Sa\u00fade em perspectiva: desafios e reflex\u00f5es multidisciplinares<\/em>, est\u00e1 dispon\u00edvel para leitura e <em>download<\/em> no <em>link<\/em> <a href=\"https:\/\/www.ucs.br\/educs\/arquivo\/ebook\/saude-em-perspectiva-desafios-e-reflexoes-multidisciplinares-4781\">https:\/\/www.ucs.br\/educs\/arquivo\/ebook\/saude-em-perspectiva-desafios-e-reflexoes-multidisciplinares-4781<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-table is-style-stripes\">\n<table class=\"has-border-color has-ast-global-color-5-border-color\" style=\"border-width: 10px;\">\n<thead>\n<tr>\n<th>\u00a0<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">2021<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">2022<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">2023<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">2024<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Atendimentos SUS Ambulat\u00f3rio Acad\u00eamico<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">7.940<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">10.352<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">10.289<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">10.054<\/td>\n<\/tr>\n<tr>\n<td>Resid\u00eancia M\u00e9dica<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">42 m\u00e9dicos<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">46 m\u00e9dicos<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">38 m\u00e9dicos<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">45 m\u00e9dicos<\/td>\n<\/tr>\n<tr>\n<td>Resid\u00eancia Multiprofissional<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">39 profissionais<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">39 profissionais<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">35 profissionais<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">52 profissionais<\/td>\n<\/tr>\n<tr>\n<td>Projetos desenvolvidos<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">75<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">63<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">50<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">30<\/td>\n<\/tr>\n<tr>\n<td>Alunos Medicina (internato)<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">149 alunos<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">153 alunos<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">207 alunos<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">177 alunos<\/td>\n<\/tr>\n<tr>\n<td>Est\u00e1gios, aulas pr\u00e1ticas e visitas observacionais<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">712 alunos<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">864 alunos<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">1.083 alunos<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">1.020 alunos<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n\n<div class=\"wp-block-uagb-image uagb-block-d97976ca wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-1486\" title=\"ATENDIMENTO\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2025\/03\/ATENDIMENTO.jpg\" alt=\"\" width=\"530\" height=\"354\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-d754be63 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-spacer\" style=\"height: 29px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-f58314aa wp-block-uagb-image--layout-default wp-block-uagb-image--effect-zoomin wp-block-uagb-image--align-center\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-676\" title=\"linha-colorida_1\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/04\/linha-colorida_1-1024x27.png\" alt=\"\" width=\"1024\" height=\"27\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 29px;\" aria-hidden=\"true\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-6847d8d7\">\n<h2 class=\"uagb-heading-text\"><strong>Meio Ambiente<\/strong><\/h2>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-42f6e505 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">A \u00c1rea Ambiental HSC, vinculada ao Setor de Engenharia e Manuten\u00e7\u00e3o, \u00e9 respons\u00e1vel pela gest\u00e3o ambiental da Institui\u00e7\u00e3o, tendo como principal objetivo o fortalecimento da Pol\u00edtica de Gest\u00e3o Ambiental do Hospital.<\/p>\n\n<p class=\"wp-block-paragraph\">Suas principais atividades s\u00e3o: monitoramento da gera\u00e7\u00e3o de res\u00edduos s\u00f3lidos, realiza\u00e7\u00e3o de inspe\u00e7\u00f5es nas unidades de interna\u00e7\u00e3o, orienta\u00e7\u00e3o aos funcion\u00e1rios e a\u00e7\u00f5es de educa\u00e7\u00e3o ambiental internas.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-25417772 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-77e0494c\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\u00a0<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-acd8e322 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Comiss\u00e3o de Meio Ambiente<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-127\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/11.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/11.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/11-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/11-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><br \/>A Comiss\u00e3o Interna de Meio Ambiente do HSC \u00e9 um \u00f3rg\u00e3o de natureza t\u00e9cnico-cient\u00edfica permanente, composto por uma equipe multidisciplinar que se re\u00fane de forma peri\u00f3dica ao longo do ano para debater as demandas e, dessa forma, promover a melhoria cont\u00ednua nas pr\u00e1ticas relacionadas \u00e0 quest\u00e3o ambiental, de acordo com a pol\u00edtica institucional estabelecida.<\/p>\n\n<div class=\"wp-block-uagb-separator uagb-block-bb569e79\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\"><strong><strong>Incentivo ao consumo consciente e \u00e0 redu\u00e7\u00e3o de desperd\u00edcios <\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-128\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/12.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/12.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/12-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/12-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><br \/>em parceria com o Setor de Nutri\u00e7\u00e3o, a Comiss\u00e3o de Meio Ambiente instalou placas pr\u00f3ximas aos bebedouros, incentivando o uso de canecas ou x\u00edcaras em substitui\u00e7\u00e3o aos copos descart\u00e1veis.<\/p>\n\n<div class=\"wp-block-uagb-separator uagb-block-7c453131\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\"><strong><strong><strong>Capacita\u00e7\u00f5es e di\u00e1logos de Educa\u00e7\u00e3o Ambiental <\/strong><\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-128\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/12.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/12.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/12-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/12-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><br \/>todas as pessoas que iniciaram suas atividades ao longo do ano no HSC receberam, no momento da integra\u00e7\u00e3o, as informa\u00e7\u00f5es sobre o Plano de Gerenciamento de Res\u00edduos de Servi\u00e7os de Sa\u00fade &#8211; PGRSS e orienta\u00e7\u00f5es b\u00e1sicas a serem seguidas, para que a sua implanta\u00e7\u00e3o\/aplicabilidade seja eficaz: descarte correto de res\u00edduos, uso racional de \u00e1gua e economia de energia el\u00e9trica e de insumos. Al\u00e9m disso, diversas capacita\u00e7\u00f5es e di\u00e1logos foram promovidos junto \u00e0s equipes de trabalho e residentes ingressantes no hospital, com realiza\u00e7\u00e3o de palestras, reuni\u00f5es e visitas \u00e0s unidades.<\/p>\n\n<div class=\"wp-block-uagb-separator uagb-block-14ddfe09\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\"><strong>Certificado de Energia Renov\u00e1vel <\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-123\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/7.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/7.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/7-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/7-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><br \/>a migra\u00e7\u00e3o da energia el\u00e9trica convencional para a energia obtida por meio do Ambiente de Contrata\u00e7\u00e3o Livre, ou Mercado Livre, implantada pelo HSC em 2017, rendeu \u00e0 Institui\u00e7\u00e3o, pela sexta vez, o Certificado de Energia Renov\u00e1vel. A distin\u00e7\u00e3o reconhece as iniciativas institucionais ou empresariais que utilizem somente energia el\u00e9trica proveniente de fontes limpas, totalmente renov\u00e1veis e que n\u00e3o agridam o meio ambiente, sendo que os dados para c\u00e1lculo de emiss\u00f5es de Gases de Efeito Estufa seguem metodologias internacionais reconhecidas para esse fim.<br \/>O certificado recebido, em 2024, apresenta os resultados obtidos em 2023, quando o HSC reduziu 82,792 tCO<sub>2<\/sub>e em emiss\u00f5es de gases de efeito estufa, demonstrados por meio de tCO<sub>2<\/sub>e (toneladas de di\u00f3xido de carbono equivalente). Essa redu\u00e7\u00e3o equivale a 2.288 mudas de \u00e1rvores plantadas. Desde o in\u00edcio do suprimento de energia incentivada, o Hospital deixou de emitir 1.020,711 tCO<sub>2<\/sub>e.<\/p>\n\n<div class=\"wp-block-uagb-separator uagb-block-4d98aebd\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\"><strong>Projeto Bem na Tampa <\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-128\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/12.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/12.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/12-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/12-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><br \/>consiste na coleta de tampas pl\u00e1sticas de qualquer tipo e de lacres met\u00e1licos de latinhas, com os seguintes objetivos: retir\u00e1-los do meio ambiente; promover a conscientiza\u00e7\u00e3o ambiental da comunidade; desenvolver a constru\u00e7\u00e3o de atitudes para a preserva\u00e7\u00e3o; contribuir com a perspectiva institucional de sustentabilidade; e incentivar a\u00e7\u00f5es de educa\u00e7\u00e3o permanente. Desde seu lan\u00e7amento, em 2018, foram coletadas mais de 17 toneladas de materiais, em 180 pontos de arrecada\u00e7\u00e3o. Somente em 2024 foram 2,2 toneladas, que possibilitaram a aquisi\u00e7\u00e3o de diversos itens\/materiais como, por exemplo, enxovais e utens\u00edlios de cozinha. S\u00e3o empresas, escolas, grupos de escoteiros, postos de sa\u00fade, UNISC e iniciativas individuais, demonstrando a consci\u00eancia e o engajamento da comunidade de Santa Cruz do Sul e da regi\u00e3o na preserva\u00e7\u00e3o do meio ambiente.<\/p>\n\n<div class=\"wp-block-uagb-image uagb-block-65e2929b wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-1459\" title=\"Bem-na-Tampa_Fenix\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2025\/03\/Bem-na-Tampa_Fenix.jpg\" alt=\"\" width=\"1000\" height=\"667\" \/><\/figure>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Hospitais Saud\u00e1veis<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-127\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/11.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/11.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/11-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/11-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><br \/>o HSC \u00e9, desde 2020, membro do Projeto Hospitais Saud\u00e1veis (PHS), associa\u00e7\u00e3o sem fins econ\u00f4micos dedicada a transformar o setor de sa\u00fade em um exemplo para toda a sociedade em aspectos de prote\u00e7\u00e3o ao meio ambiente e \u00e0 sa\u00fade do trabalhador, do paciente e da popula\u00e7\u00e3o em geral. Entre os objetivos e as metas do PHS est\u00e3o desenvolver pesquisas, produzir informa\u00e7\u00f5es e influenciar pol\u00edticas p\u00fablicas sobre riscos para os pacientes, trabalhadores e o meio ambiente na assist\u00eancia \u00e0 sa\u00fade, divulgar informa\u00e7\u00f5es para toda a sociedade e desenvolver programas de capacita\u00e7\u00e3o para profissionais de sa\u00fade, al\u00e9m de articular e sensibilizar institui\u00e7\u00f5es p\u00fablicas e privadas, visando ao seu envolvimento e \u00e0 colabora\u00e7\u00e3o com os objetivos do projeto.<\/p>\n\n<div class=\"wp-block-uagb-separator uagb-block-8619a754\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\"><strong>Gest\u00e3o de Res\u00edduos<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-127\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/11.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/11.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/11-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/11-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><br \/>todo o res\u00edduo infectante gerado pelo Hospital Santa Cruz \u00e9 destinado \u00e0 incinera\u00e7\u00e3o, realizada por empresa licenciada e regulamentada pelos \u00f3rg\u00e3os ambientais. Em 2024, o hospital produziu um total de 796,84 m\u00b3 de res\u00edduos infectantes. Paralelamente, gra\u00e7as \u00e0 coleta seletiva, foram encaminhadas, para reciclagem, 11,57 toneladas de papel\u00e3o, 6,04 toneladas de pap\u00e9is, 3,10 toneladas de embalagens pl\u00e1sticas e 0,067 toneladas de lacres met\u00e1licos.<\/p>\n\n<div class=\"wp-block-uagb-separator uagb-block-78a2e5ad\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\"><strong>Energia Renov\u00e1vel \u2013 Usina Fotovoltaica<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-123\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/7.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/7.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/7-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/7-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><br \/>o Hospital Santa Cruz possui uma Usina Fotovoltaica com 466 m\u00f3dulos, gerando uma economia anual estimada de 14,6% do consumo total de energia da Institui\u00e7\u00e3o. O investimento em energia renov\u00e1vel faz parte do planejamento estrat\u00e9gico do Hospital, gerando recursos de forma ambientalmente sustent\u00e1vel.<\/p>\n\n<div class=\"wp-block-uagb-separator uagb-block-ceb2f304\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\"><strong>\u00d3leo de cozinha<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-128\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/12.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/12.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/12-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/12-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><br \/>em 2024, foram recolhidos 70 litros de \u00f3leo saturado utilizados pela cozinha do hospital e tamb\u00e9m recebidos pelos funcion\u00e1rios, que os depositaram em tonel destinado a esse fim. A Associa\u00e7\u00e3o dos Fumicultores do Brasil (Afubra) realizou as coletas, beneficiando o HSC com um valor a ser trocado na loja. Esses recursos foram utilizados em reposi\u00e7\u00f5es de itens para o refeit\u00f3rio dos funcion\u00e1rios.<\/p>\n\n<p class=\"wp-block-paragraph\">A Afubra, por meio do projeto Verde \u00e9 Vida, tem por objetivo sensibilizar as comunidades quanto \u00e0 preserva\u00e7\u00e3o ambiental, sendo uma das a\u00e7\u00f5es o reaproveitamento de \u00f3leo saturado, dando a ele um destino correto. Com esse \u00f3leo \u00e9 produzido biodiesel para utiliza\u00e7\u00e3o nos equipamentos e ve\u00edculos da Institui\u00e7\u00e3o.<\/p>\n\n<div class=\"wp-block-uagb-separator uagb-block-c5c42d81\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\"><strong>Caldeira <\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-129\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/13.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/13.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/13-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/13-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><br \/>Em dezembro de 2024, o Hospital Santa Cruz passou a utilizar o briquete em substitui\u00e7\u00e3o \u00e0 lenha no setor de Caldeira. O objetivo \u00e9 reduzir as emiss\u00f5es atmosf\u00e9ricas e usar um produto totalmente reciclado, j\u00e1 que o briquete \u00e9 um material proveniente das serrarias, que passa por um processo de secagem e compacta\u00e7\u00e3o. O produto \u00e9 de f\u00e1cil manuseio e, por possuir umidade muito inferior ao da lenha em toras, fornece maior poder calor\u00edfico e reduz drasticamente a gera\u00e7\u00e3o de fuligem. Al\u00e9m de contribuir com o meio ambiente, uma tonelada de briquete \u00e9 equivalente a 5m<sup>3<\/sup> de lenha, ou seja, facilita a log\u00edstica j\u00e1 que necessita de uma \u00e1rea de estocagem muito inferior ao da lenha em toras.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-e7a62b39 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-spacer\" style=\"height: 29px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-5c909a1e wp-block-uagb-image--layout-default wp-block-uagb-image--effect-zoomin wp-block-uagb-image--align-center\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-676\" title=\"linha-colorida_1\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/04\/linha-colorida_1-1024x27.png\" alt=\"\" width=\"1024\" height=\"27\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 29px;\" aria-hidden=\"true\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-97d4eddf alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-spacer\" style=\"height: 495px;\" aria-hidden=\"true\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-a4b8525b alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-ecd8c7df\">\n<h2 class=\"uagb-heading-text\"><strong>Programas e projetos permanentes<\/strong><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-3f3f28ac alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-7748402d\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color has-large-font-size wp-elements-116 wp-block-paragraph\"><strong>\u00c1rea Materno-Infantil<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-117 wp-block-paragraph\">Os cuidados de sa\u00fade materno-infantil envolvem \u00e1reas multidisciplinares e com grande diversidade de servi\u00e7os hospitalares para a garantia da sa\u00fade da mulher e da crian\u00e7a na faixa et\u00e1ria de zero a 12 anos. Com o incentivo ao aleitamento materno exclusivo e \u00e0 promo\u00e7\u00e3o do contato precoce do trin\u00f4mio m\u00e3e-pai-beb\u00ea, proporciona adequado v\u00ednculo afetivo e a intera\u00e7\u00e3o familiar, fatores que contribuem para a melhoria cont\u00ednua das condi\u00e7\u00f5es de vida das pessoas e colaboram efetivamente na redu\u00e7\u00e3o da morbimortalidade materna, fetal, neonatal e infantil.<\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-118 wp-block-paragraph\">O HSC \u00e9 refer\u00eancia em partos de alto risco para os munic\u00edpios que integram a 13\u00aa Coordenadoria Regional de Sa\u00fade do Estado e mant\u00e9m refer\u00eancia e contrarrefer\u00eancia com a rede b\u00e1sica de sa\u00fade do munic\u00edpio de Santa Cruz do Sul. M\u00e3es e beb\u00eas que recebem alta da Maternidade, assim como os beb\u00eas da Unidade de Cuidados Intermedi\u00e1rios e M\u00e3e Canguru do HSC, saem com consultas pr\u00e9-agendadas nos postos de sa\u00fade de refer\u00eancia do seu endere\u00e7o.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-5fa96ad4 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-ce3cc767\">\n<p class=\"has-ast-global-color-1-color has-text-color has-link-color wp-elements-119 wp-block-paragraph\"><strong>Projetos na \u00e1rea materno-infantil realizados em 2024:<\/strong><\/p>\n\n<figure class=\"wp-block-table is-style-stripes\">\n<table class=\"has-ast-global-color-1-color has-text-color has-border-color has-ast-global-color-5-border-color\" style=\"border-width: 10px;\">\n<thead>\n<tr>\n<th>Projetos<\/th>\n<th>Objetivos<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Servi\u00e7o de Incentivo ao Aleitamento Materno (Siama)<\/td>\n<td>Conscientizar, orientar e estimular as gestantes sobre a import\u00e2ncia e os in\u00fameros benef\u00edcios do aleitamento materno para as crian\u00e7as. Para tanto, s\u00e3o atendidas gestantes, parturientes e pu\u00e9rperas internadas no HSC, al\u00e9m de pacientes que j\u00e1 tiveram alta, mas que permaneceram junto ao filho no alojamento materno.<\/td>\n<\/tr>\n<tr>\n<td>M\u00e9todo M\u00e3e-Canguru<\/td>\n<td>Modalidade de assist\u00eancia neonatal preconizada pela Norma Brasileira de Aten\u00e7\u00e3o Humanizada ao Rec\u00e9m-Nascido de Baixo Peso. O servi\u00e7o promove o contato precoce, pele a pele, entre m\u00e3e\/pai e filho, de forma crescente e pelo tempo que ambos considerarem prazeroso e suficiente. Os pais t\u00eam livre acesso \u00e0s UTIs Neonatal e Pedi\u00e1trica e \u00e0 Unidade de Cuidados Intermedi\u00e1rios (UCI), o que permite maior participa\u00e7\u00e3o no cuidado do seu rec\u00e9m-nascido.<\/td>\n<\/tr>\n<tr>\n<td>Alojamento Materno<\/td>\n<td>Como forma de promover o contato ininterrupto com o filho rec\u00e9m-nascido e seu aleitamento, o HSC disponibiliza gratuitamente um alojamento materno para a m\u00e3e que j\u00e1 tenha recebido alta da maternidade. Em 2024, 47 genitoras, que acompanharam seus filhos internados pelo SUS na UTI Neonatal e na Unidade de Cuidados Intermedi\u00e1rios (UCI), foram beneficiadas com alojamento gratuito.<\/td>\n<\/tr>\n<tr>\n<td>Gestantes<\/td>\n<td>Encontro de Gestantes: ocorre bimestralmente com palestras espec\u00edficas para o pr\u00e9-parto, parto e p\u00f3s-parto, ministradas por psic\u00f3loga hospitalar, enfermeiras e nutricionista do HSC. As vagas s\u00e3o limitadas e destinadas a gestantes e seus acompanhantes. A participa\u00e7\u00e3o \u00e9 gratuita e, em 2024, as 6 edi\u00e7\u00f5es do encontro reuniram 132 participantes.<\/td>\n<\/tr>\n<tr>\n<td>Programa Bem-me-quer<\/td>\n<td>Promove a qualidade de vida da popula\u00e7\u00e3o por meio da amplia\u00e7\u00e3o e da implementa\u00e7\u00e3o de a\u00e7\u00f5es nas \u00e1reas da sa\u00fade, da educa\u00e7\u00e3o, da assist\u00eancia social e da habita\u00e7\u00e3o, com o apoio da sociedade, que visam \u00e0 diminui\u00e7\u00e3o da mortalidade infantil. \u00c9 desenvolvido pela Secretaria Municipal de Sa\u00fade de Santa Cruz do Sul e tem a parceria do HSC, que, em situa\u00e7\u00f5es de vulnerabilidade, risco psicossocial, prematuridade, com doen\u00e7as cong\u00eanitas e\/ou de baixo peso, direciona as gestantes e\/ou rec\u00e9m-nascidos\/fam\u00edlia para o atendimento e acompanhamento da equipe multiprofissional em \u00e2mbito domiciliar.<\/td>\n<\/tr>\n<tr>\n<td>Grupo Aconchego<\/td>\n<td>\u00c9 um espa\u00e7o de apoio para atender \u00e0s diferentes demandas de pais e familiares das crian\u00e7as internadas na Unidade de Cuidados Intermedi\u00e1rios e nas UTIs Neonatal e Pedi\u00e1trica do HSC. S\u00e3o trabalhados os sentimentos, as emo\u00e7\u00f5es e outros aspectos psicossociais envolvidos no decorrer do processo de hospitaliza\u00e7\u00e3o, auxiliando no cuidado \u00e0 crian\u00e7a de forma acolhedora e humanizada, fortalecendo a tr\u00edade paciente\/fam\u00edlia\/equipe. Esses encontros s\u00e3o promovidos pela Psicologia e pelo Servi\u00e7o Social, com a participa\u00e7\u00e3o das demais \u00e1reas da equipe multiprofissional. Em 2024, ocorreram 25 encontros, com a participa\u00e7\u00e3o de 107 pessoas.<\/td>\n<\/tr>\n<tr>\n<td>Grupo de Aten\u00e7\u00e3o \u00e0 Gestante<\/td>\n<td>Consiste em um momento direcionado \u00e0s pacientes e seus familiares e\/ou acompanhantes, que ocorre nos quartos coletivos da maternidade, para que as gestantes que est\u00e3o em per\u00edodos de hospitaliza\u00e7\u00e3o possam externalizar sentimentos e emo\u00e7\u00f5es vivenciados acerca da interna\u00e7\u00e3o, como medos e ang\u00fastias que podem ser evidenciados nesse processo. \u00c9 proporcionado espa\u00e7o de fala, escuta e de acolhimento \u00e0s gestantes. Trabalham-se aspectos psicol\u00f3gicos e outras quest\u00f5es que v\u00eam \u00e0 tona no decorrer da atividade. Em 2024, foi realizado um encontro, com a participa\u00e7\u00e3o de tr\u00eas pessoas.<\/td>\n<\/tr>\n<tr>\n<td>Grupo de Aten\u00e7\u00e3o ao Puerp\u00e9rio<\/td>\n<td>Espa\u00e7o destinado \u00e0s pu\u00e9rperas, a seus familiares e\/ou acompanhantes para compartilharem acerca de seus sentimentos, medos e ang\u00fastias em rela\u00e7\u00e3o ao processo de gesta\u00e7\u00e3o e puerp\u00e9rio. Diante desse contexto, os encontros ocorrem nos quartos coletivos e s\u00e3o trabalhados assuntos relacionados aos aspectos psicol\u00f3gicos do momento experienciado, quest\u00f5es relacionadas ao autocuidado, autoimagem, mitos e verdades sobre o puerp\u00e9rio e sobre o beb\u00ea imagin\u00e1rio e real, al\u00e9m da afetividade entre a m\u00e3e e a crian\u00e7a. O grupo oferta a troca de experi\u00eancias de m\u00e3es experientes com primigestas, favorecendo que as pacientes se fortale\u00e7am e se identifiquem com os discursos e as viv\u00eancias. Em 2024, foram realizados 20 encontros, com a participa\u00e7\u00e3o de 95 pessoas.<\/td>\n<\/tr>\n<tr>\n<td>Maio Furta-cor<\/td>\n<td>Maio Furta-cor \u00e9 uma campanha nacional que promove a\u00e7\u00f5es de conscientiza\u00e7\u00e3o sobre a sa\u00fade mental materna ao longo do m\u00eas de maio. Esse movimento se faz importante, pois h\u00e1 um forte estigma sobre o adoecimento mental e isso impede muitas m\u00e3es de procurarem ajuda. Dessa forma, no decorrer do m\u00eas de maio de 2024, foram feitas a\u00e7\u00f5es nos quartos das pacientes na maternidade, totalizando tr\u00eas encontros com a participa\u00e7\u00e3o de 37 pessoas. Tamb\u00e9m foram expostos no corredor da unidade aramados com informa\u00e7\u00f5es e foram disponibilizados f\u00f4lderes com informa\u00e7\u00f5es pertinentes a essa a\u00e7\u00e3o.<\/td>\n<\/tr>\n<tr>\n<td>Projetos voltados aos beb\u00eas internados na Unidade de Tratamento Intensivo (UTI) Neonatal e\/ou na Unidade de Cuidados Intermedi\u00e1rios (UCI) do HSC<\/td>\n<td>&#8211; Hora do Conforto: \u00c9 uma pr\u00e1tica de humaniza\u00e7\u00e3o para pacientes internados na unidade de terapia intensiva e na unidade de cuidados intermedi\u00e1rios, onde o sil\u00eancio e o conforto s\u00e3o fundamentais, proporcionando descanso;<br \/>&#8211; Musicoterapia e Ofur\u00f4: S\u00e3o pr\u00e1ticas utilizadas na Unidade de Cuidados Intermedi\u00e1rios, onde o ambiente \u00e9 cuidadosamente preparado para as sess\u00f5es, minimizando ru\u00eddos, luminosidade e a circula\u00e7\u00e3o de profissionais na unidade para o banho de ofur\u00f4 e a musicoterapia. Todos os efeitos dessas pr\u00e1ticas s\u00e3o observados pela equipe multidisciplinar e os grandes protagonistas s\u00e3o os beb\u00eas;<br \/>&#8211; \u201cMeu Amiguinho dos Sete Mares\u201d: realizada na UCI do HSC, a atividade consiste na utiliza\u00e7\u00e3o de polvos de croch\u00ea, confeccionados e doados pela comunidade, como recurso terap\u00eautico ao processo de recupera\u00e7\u00e3o de rec\u00e9m-nascidos prematuros que internam nesse local. A inten\u00e7\u00e3o \u00e9 que, quando abra\u00e7ado, o brinquedo transmita tranquilidade e prote\u00e7\u00e3o ao beb\u00ea, j\u00e1 que os tent\u00e1culos remetem ao cord\u00e3o umbilical e causam a sensa\u00e7\u00e3o de seguran\u00e7a parecida \u00e0 do \u00fatero materno;<br \/>&#8211; Pequenos Valentes: Este projeto tem o intuito de utilizar recursos que minimizem os efeitos da interna\u00e7\u00e3o em UTI Neonatal e UCI. Para muitas fam\u00edlias, o nascimento de um filho \u00e9 um momento de transforma\u00e7\u00e3o e expectativas. Quando esse nascimento \u00e9 interrompido por alguma intercorr\u00eancia, o planejamento pode sofrer altera\u00e7\u00f5es, transformando toda a expectativa em um turbilh\u00e3o de sentimentos. Por meio deste projeto, \u00e9 compartilhada, em poucas palavras, a trajet\u00f3ria dos beb\u00eas internados, juntamente com fotografias no estilo newborn, enfatizando para os pais dos beb\u00eas o quanto seus filhos s\u00e3o especiais, valentes e possuidores de uma beleza \u00fanica.<\/td>\n<\/tr>\n<tr>\n<td>Agosto Dourado<\/td>\n<td>\u00c9 uma iniciativa global que estabelece agosto como o m\u00eas para refor\u00e7ar a import\u00e2ncia da amamenta\u00e7\u00e3o. Por meio dessa campanha, s\u00e3o formuladas iniciativas para conscientizar a sociedade acerca da import\u00e2ncia da amamenta\u00e7\u00e3o no desenvolvimento infantil. Nesse m\u00eas, as unidades Centro Obst\u00e9trico, Maternidade, UTI Neonatal e UCI s\u00e3o decoradas e palestras orientativas internas s\u00e3o realizadas, como tamb\u00e9m a capacita\u00e7\u00e3o in loco das equipes.<\/td>\n<\/tr>\n<tr>\n<td>Novembro Roxo<\/td>\n<td>Novembro Roxo \u00e9 uma campanha nacional que promove a\u00e7\u00f5es de conscientiza\u00e7\u00e3o sobre a prematuridade. Dessa forma, no decorrer do m\u00eas de novembro, foram feitas a\u00e7\u00f5es na UTI Neonatal e na UCI, como fotos dos beb\u00eas\/pais expostas no corredor das unidades, tendo, tamb\u00e9m, sido realizada a Mateada da Prematuridade, na pra\u00e7a central da cidade, com o objetivo de informar e sensibilizar a sociedade sobre os desafios enfrentados pelos beb\u00eas prematuros e por suas fam\u00edlias.<\/td>\n<\/tr>\n<tr>\n<td>Terapias Alternativas no Centro Obst\u00e9trico (TACs)<\/td>\n<td>O Centro Obst\u00e9trico do HSC disponibiliza aos pacientes as seguintes terapias alternativas e complementares (TACs): deambula\u00e7\u00e3o, utiliza\u00e7\u00e3o da bola su\u00ed\u00e7a, banho de aspers\u00e3o, exerc\u00edcios respirat\u00f3rios, aromaterapia, musicoterapia e massagem com \u00f3leos essenciais. As terapias s\u00e3o disponibilizadas, na sala de pr\u00e9-parto, \u00e0s parturientes que manifestem interesse em pelo menos uma delas, podendo ser utilizadas de forma concomitante, independente da escolha da via de parto.<\/td>\n<\/tr>\n<tr>\n<td>Certificado de Coragem<\/td>\n<td>A interna\u00e7\u00e3o hospitalar \u00e9 um per\u00edodo desafiador para as crian\u00e7as. Por isso, a Pediatria do HSC entrega Certificados de Coragem, ilustrados com os personagens infantis Lino e Laila, \u00e0quelas que passam por procedimentos dolorosos, como recebimento de soro e inje\u00e7\u00e3o. A inten\u00e7\u00e3o \u00e9 que os pequenos possam se sentir motivados a enfrentar situa\u00e7\u00f5es que, apesar de delicadas e longe do contexto em que est\u00e3o acostumados a conviver, s\u00e3o necess\u00e1rias para seu tratamento m\u00e9dico. Com a iniciativa, as crian\u00e7as podem descobrir que a interna\u00e7\u00e3o n\u00e3o \u00e9 feita somente de momentos negativos, mas tamb\u00e9m de supera\u00e7\u00e3o.<\/td>\n<\/tr>\n<tr>\n<td>Caixa de Mem\u00f3rias<\/td>\n<td>Com o intuito de auxiliar no processo de elabora\u00e7\u00e3o do luto dos pais que vivenciam a perda do seu filho na UTI Neonatal, foi implementada, no final de 2024, a Caixa de Mem\u00f3rias. Corroborando o desenvolvimento desse projeto, percebe-se que a escassez de lembran\u00e7as e as mem\u00f3rias impalp\u00e1veis podem ser dificuldades para a elabora\u00e7\u00e3o ps\u00edquica do luto gestacional, neonatal e perinatal. Dessa forma, ao luto da perda soma-se o luto pelo que n\u00e3o foi vivido. Com isso em mente, o projeto Caixa de Mem\u00f3rias contribui para que as fam\u00edlias estabele\u00e7am uma conex\u00e3o positiva com seus beb\u00eas breves, criando um espa\u00e7o de mem\u00f3ria e afeto. A Caixa \u00e9 composta pelos itens que pertencem ao beb\u00ea, como a pulseira de identifica\u00e7\u00e3o. S\u00e3o acrescentados na caixa um polvo, sapatinho de l\u00e3, touquinha e, quando poss\u00edvel, \u00e9 colocada uma mechinha de cabelo do RN e o coto umbilical. Em uma carta descrevem-se os dados do beb\u00ea, assim como palavras de conforto aos pais e familiares. No verso \u00e9 feito o carimbo das pegadas do beb\u00ea. Em 2024, foram entregues tr\u00eas caixas de lembran\u00e7as aos pais enlutados.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-44fa9cab alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-spacer\" style=\"height: 495px;\" aria-hidden=\"true\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 50px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-877b18da alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-1317cf76\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-right has-ast-global-color-5-color has-text-color has-link-color has-large-font-size wp-elements-120 wp-block-paragraph\"><strong>Humaniza\u00e7\u00e3o<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-121 wp-block-paragraph\">O Grupo de Trabalho em Humaniza\u00e7\u00e3o (GTH) \u00e9 um espa\u00e7o coletivo, organizado, participativo e democr\u00e1tico, destinado a instaurar uma pol\u00edtica institucional de resgate da humaniza\u00e7\u00e3o na assist\u00eancia \u00e0 sa\u00fade, em benef\u00edcio dos usu\u00e1rios e dos profissionais de sa\u00fade, em concord\u00e2ncia com a Pol\u00edtica Nacional de Humaniza\u00e7\u00e3o (PNH), sendo constitu\u00eddo por profissionais das diversas \u00e1reas de atua\u00e7\u00e3o. O grupo vem ampliando suas a\u00e7\u00f5es com vistas ao fortalecimento da cultura de humaniza\u00e7\u00e3o, auxiliando em processos de avalia\u00e7\u00e3o e discuss\u00e3o de fluxos de atendimento, acompanhamento e realiza\u00e7\u00e3o de a\u00e7\u00f5es atentas \u00e0 diversidade e inclus\u00e3o social, al\u00e9m de atuar continuamente em melhorias com o objetivo de tornar a jornada dos pacientes e clientes a mais satisfat\u00f3ria poss\u00edvel.<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-122 wp-block-paragraph\">Em 2024, o GTH executou o plano de a\u00e7\u00e3o previsto, alterou a coordena\u00e7\u00e3o do grupo e realizou a inclus\u00e3o de novos integrantes. No m\u00eas de abril, o grupo absorveu parte das demandas e atividades relacionadas ao Projeto Experi\u00eancia do Usu\u00e1rio no HSC, que visa tornar a jornada dos clientes internos e externos a mais efetiva e satisfat\u00f3ria poss\u00edvel. O objetivo principal \u00e9 elevar cada vez mais a percep\u00e7\u00e3o de valor da comunidade em rela\u00e7\u00e3o aos servi\u00e7os prestados pela Institui\u00e7\u00e3o.\u00a0<\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-123 wp-block-paragraph\">No m\u00eas de julho, deu-se in\u00edcio \u00e0 an\u00e1lise de Identifica\u00e7\u00e3o de paciente Autista no Prontu\u00e1rio Eletr\u00f4nico, pois a demanda de atendimentos a pacientes com transtorno do espectro autista (TEA) tem aumentado exponencialmente ano ap\u00f3s ano. Al\u00e9m disso, deu-se in\u00edcio \u00e0 escuta da comunidade quanto a boas pr\u00e1ticas e sugest\u00f5es de manejo a pacientes portadores de TEA.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-daca3c34 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-86657a7c\">\n<p class=\"has-large-font-size wp-block-paragraph\"><strong><strong>Projeto Experi\u00eancia do Usu\u00e1rio<\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<p class=\"wp-block-paragraph\">O objetivo principal \u00e9 melhorar a percep\u00e7\u00e3o de valor sob a \u00f3tica do usu\u00e1rio. A experi\u00eancia do paciente \u00e9 definida como a soma de todas as intera\u00e7\u00f5es, moldadas pela cultura de uma organiza\u00e7\u00e3o, que influenciam as percep\u00e7\u00f5es do paciente em todo o processo do cuidado.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">O projeto teve in\u00edcio em 2023, com o mapeamento de todos os servi\u00e7os oriundos nas portas de entrada da Institui\u00e7\u00e3o at\u00e9 a alta dos pacientes. Por meio de a\u00e7\u00f5es planejadas, pr\u00e9-definidas e implementadas, em 2024 o Grupo de Trabalho e Humaniza\u00e7\u00e3o (GTH) absorveu a lideran\u00e7a nos processos de an\u00e1lises de melhorias, que foram sugeridas em 2023 no mapeamento j\u00e1 mencionado. Foram organizados seis subgrupos de trabalho para dar andamento ao planejamento e \u00e0 execu\u00e7\u00e3o de melhorias diretamente relacionadas \u00e0 percep\u00e7\u00e3o de valor dos usu\u00e1rios em suas respectivas jornadas junto \u00e0 Institui\u00e7\u00e3o.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-c00ae4e2 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-c669a2be\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color has-large-font-size wp-elements-124 wp-block-paragraph\"><strong>Grupo de Trabalho em Situa\u00e7\u00f5es de Viol\u00eancia<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<div class=\"wp-block-uagb-container uagb-block-d7978828\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">O Grupo de Trabalho em Situa\u00e7\u00f5es de Viol\u00eancia \u00e9 um grupo aut\u00f4nomo, multiprofissional, participativo e democr\u00e1tico, que discute demandas, aprimoramentos e necessidades de capacita\u00e7\u00f5es da equipe assistencial para os atendimentos voltados \u00e0s situa\u00e7\u00f5es de viol\u00eancia. Em 2024, foram realizadas as seguintes atividades:<br \/><br \/>&#8211; Seguimento do plano de a\u00e7\u00e3o para 2024;<br \/><br \/>&#8211; Atualiza\u00e7\u00e3o e inclus\u00e3o de novos integrantes;<br \/><br \/>&#8211; Revis\u00e3o e atualiza\u00e7\u00e3o do protocolo de atendimento nos casos de tentativas de suic\u00eddio, atendidos nos servi\u00e7os de emerg\u00eancia, garantindo a qualifica\u00e7\u00e3o e padroniza\u00e7\u00e3o na assist\u00eancia prestada pelas equipes do HSC;<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">&#8211; Realiza\u00e7\u00e3o de atividade alusiva ao Setembro Amarelo, voltada aos pacientes e acompanhantes no Hospital;<\/p>\n\n<p class=\"wp-block-paragraph\">&#8211;\u00a0 Foi promovido, juntamente com o GTH, da roda de conversa <em>Interfaces entre sa\u00fade mental e preven\u00e7\u00e3o da viol\u00eancia<\/em>, no formato presencial, realizado no audit\u00f3rio da UAA. A atividade foi realizada em dois encontros No primeiro momento foram promovidas reflex\u00f5es sobre o atendimento a situa\u00e7\u00f5es de viol\u00eancia contra a mulher. A mesa foi composta pela delegada titular da delegacia especializada no atendimento \u00e0 mulher, pela psic\u00f3loga coordenadora do CREAS e pela psic\u00f3loga representante do CRP\/RS no conselho municipal dos direitos da mulher.\u00a0 No segundo momento foram promovidas reflex\u00f5es sobre o manejo multiprofissional em situa\u00e7\u00e3o de viol\u00eancia e sa\u00fade mental. A mesa foi composta por m\u00e9dico psiqui\u00e1trico, enfermeiro, psic\u00f3loga e assistente social. No total, esse evento teve a participa\u00e7\u00e3o de 107 pessoas.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-ea95b52a alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-18b72d68\">\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color has-large-font-size wp-elements-125 wp-block-paragraph\"><strong><strong>Seguran\u00e7a do Paciente<\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<div class=\"wp-block-columns has-ast-global-color-3-color has-text-color has-link-color wp-elements-126 is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ast-global-color-3-color has-text-color has-link-color wp-elements-127 is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-ast-global-color-3-color has-text-color wp-block-paragraph\">O N\u00facleo Interno de Gerenciamento de Risco e Seguran\u00e7a do Paciente (Nigersp) atua para garantir a \u00e9tica e a qualidade nas atividades assistenciais, registrando e analisando os eventos adversos, orientando e acompanhando as estrat\u00e9gias para o desenvolvimento de novas pr\u00e1ticas de sa\u00fade no que se refere \u00e0 seguran\u00e7a do paciente. Em 2023, foram realizadas 12 reuni\u00f5es e, dentre as a\u00e7\u00f5es desenvolvidas ao longo do ano, destacam-se:<\/p>\n\n<p class=\"has-ast-global-color-3-color has-text-color wp-block-paragraph\">&#8211;\u00a0 Trilha de Integra\u00e7\u00e3o &#8211; Foram capacitados 83 novos funcion\u00e1rios assistenciais no ano de 2023;<\/p>\n\n<p class=\"has-ast-global-color-3-color has-text-color wp-block-paragraph\">&#8211; 2.173 capacita\u00e7\u00f5es realizadas referentes \u00e0s seis metas de Seguran\u00e7a do Paciente (Identifica\u00e7\u00e3o, Comunica\u00e7\u00e3o, Cadeia medicamentosa, Cirurgia Segura, Preven\u00e7\u00e3o de Les\u00e3o por press\u00e3o e Preven\u00e7\u00e3o de Queda);<\/p>\n\n<p class=\"has-ast-global-color-3-color has-text-color wp-block-paragraph\">&#8211; Encontros de Integra\u00e7\u00e3o dos cursos e resid\u00eancias da \u00e1rea da sa\u00fade (Enfermagem, T\u00e9cnico de Enfermagem, Fisioterapia, Medicina, Nutri\u00e7\u00e3o, Servi\u00e7o Social e Psicologia), totalizando 330 estudantes capacitados;<\/p>\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-128 wp-block-paragraph\">&#8211; Realiza\u00e7\u00e3o do 6\u00ba Simp\u00f3sio de Seguran\u00e7a do Paciente do Hospital Santa Cruz em parceria com o Mestrado em Promo\u00e7\u00e3o da Sa\u00fade da Universidade de Santa Cruz do Sul;<\/p>\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-129 wp-block-paragraph\">&#8211; Apresenta\u00e7\u00e3o do Nigersp do HSC na Rede Brasileira de Enfermagem e Seguran\u00e7a do Paciente &#8211; N\u00facleo Vales<\/p>\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-130 wp-block-paragraph\">(Rebraensp), al\u00e9m da participa\u00e7\u00e3o nas reuni\u00f5es da rede ao longo do ano;<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center has-ast-global-color-3-color has-text-color has-link-color wp-elements-131 is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-132 wp-block-paragraph\">&#8211; Avalia\u00e7\u00e3o dos Eventos Adversos, bem como revis\u00e3o e ajustes do sistema de notifica\u00e7\u00e3o de ocorr\u00eancias e dos indicadores dos protocolos;<\/p>\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-133 wp-block-paragraph\">&#8211; Participa\u00e7\u00e3o nos projetos PROADI-SUS &#8211; <em>Sa\u00fade em nossas m\u00e3os: melhorando a seguran\u00e7a do paciente em larga escala no Brasil <\/em>e <em>Sa\u00fade em nossas m\u00e3os;<\/em><\/p>\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-134 wp-block-paragraph\"><em>&#8211; <\/em>Cria\u00e7\u00e3o e organiza\u00e7\u00e3o das auditorias das metas da seguran\u00e7a do paciente;<\/p>\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-135 wp-block-paragraph\">&#8211; Participa\u00e7\u00e3o da Avalia\u00e7\u00e3o das Pr\u00e1ticas de Seguran\u00e7a do Paciente da Anvisa, obtendo Alta Conformidade;<\/p>\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-136 wp-block-paragraph\">&#8211; A\u00e7\u00e3o educativa sobre o Dia Nacional do Uso Racional de Medicamento na Feira de Atendimento na Pra\u00e7a Central de Santa Cruz do Sul;<\/p>\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-137 wp-block-paragraph\">&#8211; Treinamento sobre os protocolos de seguran\u00e7a do paciente para as equipes terceirizadas;<\/p>\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-138 wp-block-paragraph\">&#8211; Treinamento sobre seguran\u00e7a do paciente e mapas de risco na Semana Integrada da Sa\u00fade da Unisc;<\/p>\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-139 wp-block-paragraph\">&#8211; Treinamento sobre seguran\u00e7a do Paciente e Acredita\u00e7\u00e3o com o Curso de Enfermagem da Unisc.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-66109938 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-spacer\" style=\"height: 29px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-cc8a1a9b wp-block-uagb-image--layout-default wp-block-uagb-image--effect-zoomin wp-block-uagb-image--align-center\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-676\" title=\"linha-colorida_1\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/04\/linha-colorida_1-1024x27.png\" alt=\"\" width=\"1024\" height=\"27\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 29px;\" aria-hidden=\"true\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-5f48c095 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-20901e3b\">\n<p class=\"has-large-font-size wp-block-paragraph\"><strong><strong><strong>Servi\u00e7o Integrado de Atendimento Psicossocial (SIAP)<\/strong><\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">O SIAP \u00e9 composto por profissionais das \u00e1reas de Psicologia e Servi\u00e7o Social, que atuam a partir do conceito de apoio psicossocial, assegurando suporte, acolhimento, orienta\u00e7\u00e3o e cuidado integral aos pacientes, familiares e\/ou respons\u00e1veis. As demandas de avalia\u00e7\u00e3o e\/ou acompanhamento psicol\u00f3gico e\/ou social chegam ao Servi\u00e7o por meio de solicita\u00e7\u00e3o da equipe assistencial, busca ativa, de forma espont\u00e2nea (do paciente ou familiar\/acompanhante), plano terap\u00eautico multiprofissional, plano de alta multiprofissional, ou mediante o encaminhamento de outros profissionais da rede de sa\u00fade, assist\u00eancia e\/ou \u00f3rg\u00e3os de prote\u00e7\u00e3o. O SIAP conta com campo de est\u00e1gio aos estudantes dos cursos de Psicologia e Servi\u00e7o Social, bem como profissionais vinculados aos Programas de Resid\u00eancia Multiprofissional em Sa\u00fade: Intensivismo, Urg\u00eancia e Emerg\u00eancia; Aten\u00e7\u00e3o Materno-Infantil; e Aten\u00e7\u00e3o Cardiovascular. Tamb\u00e9m comp\u00f5e o SIAP o Servi\u00e7o de Fonoaudiologia, realizando avalia\u00e7\u00f5es e acompanhamento fonoaudiol\u00f3gico a pacientes adultos e pedi\u00e1tricos.<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Em 2024, o Servi\u00e7o de Psicologia Hospitalar realizou 6.621 interven\u00e7\u00f5es psicol\u00f3gicas, envolvendo avalia\u00e7\u00e3o e acompanhamento, escuta e acolhimento, suporte e orienta\u00e7\u00e3o familiar, abordagem psicossocial, discuss\u00e3o de casos, encaminhamentos para a rede e demais a\u00e7\u00f5es para aprimorar e fortalecer a assist\u00eancia integral ao paciente, relacionada \u00e0 sa\u00fade mental e ao bem-estar. Al\u00e9m disso, realizam-se, permanentemente, atividades do grupo de educa\u00e7\u00e3o em sa\u00fade na Ala S\u00e3o Francisco, dos grupos de aten\u00e7\u00e3o \u00e0 gestante e de aten\u00e7\u00e3o ao puerp\u00e9rio na Maternidade e do Grupo Aconchego na UTI e na UCI Neonatal, al\u00e9m da atividade alusiva ao Maio Furta-Cor, totalizando 61 encontros no ano, com um total de 324 participantes.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">O Servi\u00e7o Social realizou, no ano de 2024, 4.786 interven\u00e7\u00f5es sociais diretas, articula\u00e7\u00e3o e acionamento dos servi\u00e7os de sa\u00fade, assist\u00eancia e \u00f3rg\u00e3os de prote\u00e7\u00e3o, com a finalidade de promover atendimento integral e contribuir para a garantia e efetiva\u00e7\u00e3o dos direitos sociais das pessoas atendidas na Institui\u00e7\u00e3o.<\/p>\n\n<p class=\"wp-block-paragraph\">Al\u00e9m disso, os integrantes que realizam servi\u00e7os no SIAP participam de grupos de trabalhos, comiss\u00f5es e comit\u00eas internos e representam a Institui\u00e7\u00e3o no Conselho Municipal dos Direitos da Crian\u00e7a e do Adolescente (Comdica) e no Conselho Municipal de Promo\u00e7\u00e3o da Vida e Preven\u00e7\u00e3o do Suic\u00eddio.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-823fae3d alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-d57de54c\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color has-large-font-size wp-elements-140 wp-block-paragraph\"><strong><strong><strong>Ambulat\u00f3rio de Gesta\u00e7\u00e3o de Alto Risco (AGAR)<\/strong><\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-141 wp-block-paragraph\">Realiza atendimentos a pacientes da 13\u00b0 Coordenadoria Regional de Sa\u00fade, conforme cadastro em regula\u00e7\u00e3o pelo seu munic\u00edpio de origem. O atendimento \u00e9 realizado pelo m\u00e9dico obstetra e conta com acompanhamento da equipe multiprofissional (Enfermagem, Nutri\u00e7\u00e3o, Psicologia e Servi\u00e7o Social). As gestantes devem ser direcionadas ao ambulat\u00f3rio desde o diagn\u00f3stico da gesta\u00e7\u00e3o de alto risco e ser\u00e3o acompanhadas perante o parto e no puerp\u00e9rio. No ano de 2024, foram atendidas, em m\u00e9dia, 900 gestantes no Ambulat\u00f3rio de Gesta\u00e7\u00e3o de Alto Risco, pela equipe multiprofissional.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-fe8daa7f alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-spacer\" style=\"height: 29px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-30ec3326 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-zoomin wp-block-uagb-image--align-center\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-676\" title=\"linha-colorida_1\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/04\/linha-colorida_1-1024x27.png\" alt=\"\" width=\"1024\" height=\"27\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 29px;\" aria-hidden=\"true\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-29350eb6 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-31550de8\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color has-large-font-size wp-elements-142 wp-block-paragraph\"><strong><strong><strong><strong><strong>Ambulat\u00f3rio de Feridas Cr\u00f4nicas<\/strong><\/strong><\/strong><\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-143 wp-block-paragraph\">Realiza atendimentos a pacientes da 4\u00aa, 8\u00aa, 13\u00b0 e 16\u00aa Coordenadorias Regionais de Sa\u00fade, conforme cadastro em regula\u00e7\u00e3o pelo seu munic\u00edpio de origem. O ambulat\u00f3rio atende os usu\u00e1rios com feridas cr\u00f4nicas e\/ou complexas, estratificadas pela Aten\u00e7\u00e3o Prim\u00e1ria \u00e0 Sa\u00fade (APS) como \u201calto\u201d ou \u201cmuito alto risco\u201d, sendo essa estratifica\u00e7\u00e3o realizada conforme os crit\u00e9rios t\u00e9cnicos estabelecidos pela SES na Nota T\u00e9cnica \u201cOrienta\u00e7\u00f5es para a organiza\u00e7\u00e3o da assist\u00eancia e estratifica\u00e7\u00e3o de risco das pessoas com feridas cr\u00f4nicas na rede de aten\u00e7\u00e3o \u00e0 sa\u00fade do Rio Grande do Sul\u201d. O atendimento \u00e9 realizado por enfermeira especialista e conta com acompanhamento da equipe multiprofissional (medicina, nutri\u00e7\u00e3o, psicologia, servi\u00e7o social e farm\u00e1cia). O servi\u00e7o foi implementado em setembro de 2024 e, desde ent\u00e3o, 270 pacientes j\u00e1 est\u00e3o em atendimento.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-6466b120 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-83464bed\">\n<p class=\"has-large-font-size wp-block-paragraph\" style=\"padding-right: var(--wp--preset--spacing--70); padding-left: var(--wp--preset--spacing--70);\"><strong><strong>Servi\u00e7o de Fonoaudiologia<\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<p class=\"wp-block-paragraph\">Tem como objetivo realizar um conjunto de a\u00e7\u00f5es voltadas \u00e0 preven\u00e7\u00e3o, promo\u00e7\u00e3o da sa\u00fade, habilita\u00e7\u00e3o e reabilita\u00e7\u00e3o dos Dist\u00farbios da Comunica\u00e7\u00e3o Humana aos pacientes do Hospital Santa Cruz, por meio de avalia\u00e7\u00e3o, diagn\u00f3stico, orienta\u00e7\u00e3o e acompanhamento fonoaudiol\u00f3gico, al\u00e9m de promover e contribuir com o ensino e a pesquisa de forma interdisciplinar. Em 2024, o servi\u00e7o realizou 961 avalia\u00e7\u00f5es fonoaudiol\u00f3gicas (neonatologia, pediatria e adulto), 1.007 terapias fonoaudiol\u00f3gicas (neonatologia, pediatria e adulto) e 831 testes da orelhinha. Al\u00e9m disso, as fonoaudi\u00f3logas participam dos grupos de trabalho de Cuidados Paliativos, de Humaniza\u00e7\u00e3o e de Preven\u00e7\u00e3o de Broncoaspira\u00e7\u00e3o.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-01fc0ae7 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-4382ae23\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color has-large-font-size wp-elements-144 wp-block-paragraph\"><strong><strong><strong><strong>Sala das Hort\u00eansias<\/strong><\/strong><\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-145 wp-block-paragraph\">O Hospital Santa Cruz conta com espa\u00e7o destinado ao atendimento de mulheres v\u00edtimas de viol\u00eancia. A sala est\u00e1 localizada junto ao Pronto Atendimento SUS e possibilita que essas pacientes tenham atendimento privativo, viabilizando um ambiente mais acolhedor no momento da assist\u00eancia, assegurando e reafirmando os direitos da mulher e minimizando a revitimiza\u00e7\u00e3o. A equipe multidisciplinar \u00e9 composta por m\u00e9dicos(as), enfermeiros(as), psic\u00f3logas e assistentes sociais. A partir das demandas apresentadas s\u00e3o realizados acionamento, articula\u00e7\u00e3o e encaminhamentos aos servi\u00e7os e\/ou \u00f3rg\u00e3os pertinentes.<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" class=\"wp-image-1468\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2025\/03\/Sala-das-Hortensias.jpg\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2025\/03\/Sala-das-Hortensias.jpg 1000w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2025\/03\/Sala-das-Hortensias-300x200.jpg 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2025\/03\/Sala-das-Hortensias-768x512.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-3295ef24 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-3e8642e1\">\n<p class=\"has-large-font-size wp-block-paragraph\" style=\"padding-right: var(--wp--preset--spacing--70); padding-left: var(--wp--preset--spacing--70);\"><strong><strong><strong>Comiss\u00e3o de Cuidados Paliativos<\/strong><\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">A Comiss\u00e3o de Cuidados Paliativos tem por objetivo prestar cuidado multiprofissional para promover a qualidade de vida e aliviar o sofrimento da pessoa acometida por uma doen\u00e7a amea\u00e7adora \u00e0 vida. Traz o olhar da experi\u00eancia do viver e do morrer, respeitando-se o princ\u00edpio de autonomia do paciente e compreendendo a fam\u00edlia como uma unidade de cuidado. No ano de 2024, o grupo atualizou e publicou o Protocolo de Cuidados Paliativos e Terminalidade, assim como publicou os instrumentos utilizados para avalia\u00e7\u00e3o inicial do paciente. No m\u00eas de outubro, foram realizados seis encontros em formato de sensibiliza\u00e7\u00e3o \u00e0 equipe multiprofissional, para refletir sobre a tem\u00e1tica e disseminar os conceitos do paliativismo aos funcion\u00e1rios da Institui\u00e7\u00e3o.<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Por meio da Comiss\u00e3o de Cuidados Paliativos, em parceria com a Assessoria da Qualidade e Seguran\u00e7a do Paciente e com o Servi\u00e7o de Farm\u00e1cia Cl\u00ednica e Hospitalar, e colabora\u00e7\u00e3o essencial da Crist\u00e1lia, foi realizado o evento <em>Cuidando com Cuidado<\/em>, que destacou a abordagem hol\u00edstica no manejo da dor, cuidados paliativos e seguran\u00e7a do paciente. A programa\u00e7\u00e3o contou com tr\u00eas palestras: abordagem dos aspectos gerais, fisiol\u00f3gicos e psicossociais da dor, enfatizando uma abordagem integral para o manejo; discuss\u00e3o dos desafios bio\u00e9ticos no manejo da dor e cuidados paliativos; e estrat\u00e9gias seguras e humanizadas no manejo da dor. Com momentos de troca e <em>networking<\/em>, o evento refor\u00e7ou o compromisso com a excel\u00eancia no cuidado e a implementa\u00e7\u00e3o de pr\u00e1ticas transformadoras na assist\u00eancia \u00e0 sa\u00fade, com a participa\u00e7\u00e3o de 114 pessoas entre colaboradores, residentes multiprofissionais e residentes m\u00e9dicos do HSC, acad\u00eamicos de diferentes \u00e1reas de atua\u00e7\u00e3o, assim como profissionais dos hospitais da regi\u00e3o.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-b09ddfb9 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-0076398d\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color has-large-font-size wp-elements-146 wp-block-paragraph\"><strong>Programa de Reabilita\u00e7\u00e3o Cardiorrespirat\u00f3ria<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-147 wp-block-paragraph\">\u00c9 um programa de reabilita\u00e7\u00e3o f\u00edsica e funcional, que cuida de idosos, de pacientes submetidos a cirurgias card\u00edacas no Hospital Santa Cruz, de pacientes com Doen\u00e7a Pulmonar Obstrutiva Cr\u00f4nica (DPOC) e daqueles com Covid longa, projetando a melhor sa\u00fade cardiorrespirat\u00f3ria, o melhor aperfei\u00e7oamento f\u00edsico-funcional, desempenho social e autonomia de cada sujeito. O programa desenvolve a\u00e7\u00f5es educativas de preven\u00e7\u00e3o de doen\u00e7as e estilo de vida saud\u00e1vel para a comunidade. Realiza, tamb\u00e9m, atendimentos voltados a pessoas idosas, com doen\u00e7as cardiorrespirat\u00f3rias, metab\u00f3licas e fragilidade do idoso, e ao p\u00fablico que utiliza os servi\u00e7os do Centro de Especialidades M\u00e9dicas do Hospital. O Programa \u00e9 cadastrado e inscrito no Conselho Municipal do Idoso, desde 2019, e est\u00e1 apto a receber recursos via imposto de renda e editais para a realiza\u00e7\u00e3o de projetos em prol da comunidade. Em 2024, foram realizados investimentos com o objetivo de auxiliar na manuten\u00e7\u00e3o dos atendimentos, garantindo o cuidado dos idosos internados e estimulando o envelhecimento saud\u00e1vel daqueles fragilizados em processo de reabilita\u00e7\u00e3o de sa\u00fade, sendo estes acometidos de doen\u00e7as cardiovasculares, respirat\u00f3rias, bem como as disfun\u00e7\u00f5es musculoesquel\u00e9ticas e\/ou v\u00edtimas da Covid-19.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-78c1ebb2 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-23a4daca\">\n<p class=\"has-large-font-size wp-block-paragraph\" style=\"padding-right: var(--wp--preset--spacing--70); padding-left: var(--wp--preset--spacing--70);\"><strong><strong><strong><strong>Participa\u00e7\u00e3o em Conselhos<\/strong><\/strong><\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-133\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/17.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/17.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/17-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/17-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<p class=\"wp-block-paragraph\" style=\"padding-right: var(--wp--preset--spacing--70); padding-left: var(--wp--preset--spacing--70);\">A relev\u00e2ncia do Hospital para a comunidade local, regional, estadual e nacional \u00e9 reiterada pela sua participa\u00e7\u00e3o em diversos conselhos e associa\u00e7\u00f5es. O conhecimento e a experi\u00eancia agregados pela participa\u00e7\u00e3o nesses \u00f3rg\u00e3os refletem-se nos projetos e nos programas permanentes desenvolvidos no HSC.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-2e9e064d alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-ff4671dc\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color has-large-font-size wp-elements-148 wp-block-paragraph\"><strong><strong><strong>Relacionamento<\/strong><\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-133\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/17.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/17.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/17-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/17-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-149 wp-block-paragraph\">A gerente de relacionamento do Hospital Santa Cruz, acompanhada de representantes do Centro de Diagn\u00f3stico e Interven\u00e7\u00e3o por Imagem (CDII) da Institui\u00e7\u00e3o, visitou ao longo do ano diversas prefeituras e secretarias de sa\u00fade da regi\u00e3o. O objetivo foi fortalecer o relacionamento e apresentar novas oportunidades em servi\u00e7os aos munic\u00edpios das regi\u00f5es de abrang\u00eancia do HSC.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-1052501e alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right: var(--wp--preset--spacing--70); padding-left: var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-uagb-container uagb-block-6b96792a\">\n<p class=\"has-large-font-size wp-block-paragraph\" style=\"padding-right: 0; padding-left: 0;\"><strong>Amigo HSC<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<p class=\"wp-block-paragraph\">Com o intuito de captar recursos na comunidade por meio de doa\u00e7\u00f5es mensais e espont\u00e2neas, o Programa de Fidelidade Amigo HSC foi lan\u00e7ado em 2016 e oferece descontos em consultas, exames de sangue e de imagem, interna\u00e7\u00f5es e outros servi\u00e7os, al\u00e9m de benef\u00edcios em estabelecimentos parceiros. Os recursos s\u00e3o destinados para a compra de equipamentos, enxovais de hotelaria, bem como s\u00e3o utilizados para reparos e para manuten\u00e7\u00e3o da estrutura. Atualmente, o programa conta com cerca de 6 mil pessoas cadastradas e, em 2025, est\u00e1 previsto o lan\u00e7amento do servi\u00e7o que agregar\u00e1 mais recursos para dar continuidade na melhoria de processos da Institui\u00e7\u00e3o para a comunidade.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-83db3aa5 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-da84e0a8\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color has-large-font-size wp-elements-150 wp-block-paragraph\"><strong><strong><strong>Movimentos de conscientiza\u00e7\u00e3o e preven\u00e7\u00e3o<\/strong><\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-151 wp-block-paragraph\">O HSC participou ativamente de movimentos mundiais como o Abril pela Seguran\u00e7a do Paciente (campanha sobre a import\u00e2ncia da Cultura de Seguran\u00e7a do Paciente), Agosto Dourado (incentivo ao aleitamento materno), Setembro Amarelo (preven\u00e7\u00e3o ao suic\u00eddio), Outubro Rosa (preven\u00e7\u00e3o ao c\u00e2ncer de mama) e Novembro Roxo (conscientiza\u00e7\u00e3o da prematuridade), entre outros.<\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-152 wp-block-paragraph\">Durante o Outubro Rosa, o Centro de Diagn\u00f3stico e Interven\u00e7\u00e3o por Imagem (CDII) do Hospital Santa Cruz lan\u00e7ou a campanha de venda de guarda-chuvas e sombrinhas alusivos \u00e0 campanha. O valor arrecadado foi revertido integralmente em 47 mamografias, distribu\u00eddas gratuitamente para a comunidade de Santa Cruz do Sul por meio da Liga Feminina de Combate ao C\u00e2ncer e da Secretaria Municipal da Sa\u00fade. Tamb\u00e9m foram publicados nas redes sociais do HSC v\u00eddeos educativos de preven\u00e7\u00e3o e de conscientiza\u00e7\u00e3o sobre o diagn\u00f3stico precoce do c\u00e2ncer de mama, assim como do c\u00e2ncer de pr\u00f3stata, em novembro.<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-image uagb-block-5da999f2 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-1472\" title=\"MAMOGRAFIA\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2025\/03\/MAMOGRAFIA-1024x683.jpg\" alt=\"\" width=\"1200\" height=\"800\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-cbf97d8a alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-4a97758d wp-block-column-is-layout-flow\" style=\"padding-right: var(--wp--preset--spacing--70); padding-left: var(--wp--preset--spacing--70);\">\n<div class=\"wp-block-uagb-container uagb-block-195ac4a9\">\n<p class=\"has-large-font-size wp-block-paragraph\" style=\"padding-right: 0; padding-left: 0;\"><strong><strong>Comiss\u00f5es, comit\u00eas, n\u00facleos e equipes<\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-119\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/3-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<p class=\"wp-block-paragraph\">O HSC disp\u00f5e de variadas comiss\u00f5es, comit\u00eas, n\u00facleos e equipes de car\u00e1ter permanente, formados por profissionais multidisciplinares. S\u00e3o mais de 200 profissionais envolvidos, cujas responsabilidades variam conforme suas especificidades individuais. Seus objetivos s\u00e3o a preserva\u00e7\u00e3o da vida, a promo\u00e7\u00e3o da sa\u00fade das pessoas e do ambiente, a melhoria de processos, a humaniza\u00e7\u00e3o, a seguran\u00e7a e o desenvolvimento, para que a Institui\u00e7\u00e3o possa, cada vez mais, oferecer servi\u00e7os de sa\u00fade de qualidade.<\/p>\n\n<p class=\"wp-block-paragraph\">Acesse aqui para mais informa\u00e7\u00f5es:<br \/><a href=\"http:\/\/www.hospitalstacruz.com.br\/sobre\/comissoes\/\">http:\/\/www.hospitalstacruz.com.br\/sobre\/comissoes\/<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-fcd3e989 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-8db8b6fb\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color has-large-font-size wp-elements-153 wp-block-paragraph\"><strong><strong><strong><strong>Prote\u00e7\u00e3o de Dados<\/strong><\/strong><\/strong><\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-132\" style=\"width: 50px;\" src=\"http:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/16.png\" alt=\"\" srcset=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/16.png 466w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/16-300x300.png 300w, https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/03\/16-150x150.png 150w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-154 wp-block-paragraph\">O Hospital Santa Cruz possui um comit\u00ea interno com o objetivo de divulgar e promover a\u00e7\u00f5es sobre a prote\u00e7\u00e3o e o sigilo dos dados pessoais. A Lei Geral de Prote\u00e7\u00e3o de Dados Pessoais (LGPD) foi institu\u00edda no Brasil em 14 de agosto de 2018, sob n\u00ba 13.709, com vig\u00eancia a partir de 18 de setembro de 2020, e trata sobre coleta, tratamento e utiliza\u00e7\u00e3o de dados pessoais, tanto nos meios f\u00edsicos como nos meios digitais. Com isso, espera-se evitar a possibilidade de vazamento de dados.<\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-155 wp-block-paragraph\">Sendo assim, o HSC implementou a sua Pol\u00edtica de Privacidade e Prote\u00e7\u00e3o de Dados Pessoais, refor\u00e7ando seu compromisso de responsabilidade social perante a comunidade. E para facilitar a comunica\u00e7\u00e3o entre os p\u00fablicos interno e externo e o comit\u00ea, o HSC conta com o <em>e-mail<\/em> privacidadehsc@unisc.br. O canal pode ser utilizado tanto para sanar d\u00favidas quanto para comunicar sobre qualquer tipo de vazamento ou de viola\u00e7\u00e3o de dados.<\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-156 wp-block-paragraph\">Al\u00e9m disso, em 2024, foram realizadas quatro capacita\u00e7\u00f5es sobre a Lei Geral de Prote\u00e7\u00e3o de Dados Pessoais para 102 estudantes de gradua\u00e7\u00e3o que exerceram atividades no HSC e uma capacita\u00e7\u00e3o voltada \u00e0s resid\u00eancias multiprofissional e m\u00e9dica, com a participa\u00e7\u00e3o de 55 residentes.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-ff319c3d alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-spacer\" style=\"height: 29px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-5889a149 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-zoomin wp-block-uagb-image--align-center\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-676\" title=\"linha-colorida_1\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2024\/04\/linha-colorida_1-1024x27.png\" alt=\"\" width=\"1024\" height=\"27\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-spacer\" style=\"height: 29px;\" aria-hidden=\"true\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-272e4310 alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-ccbb1ad8\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color has-large-font-size wp-elements-157 wp-block-paragraph\"><strong><strong><strong>Canais de comunica\u00e7\u00e3o<\/strong><\/strong><\/strong><\/p>\n\n<div class=\"wp-block-uagb-container uagb-block-02b4f3cf\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-d7dcba22\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-158 wp-block-paragraph\"><strong><em>Site<\/em><\/strong><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-159 wp-block-paragraph\">O principal canal de comunica\u00e7\u00e3o do HSC na internet \u00e9 o seu <em>site<\/em>, que permite o contato direto da comunidade com os diversos setores da Institui\u00e7\u00e3o. Por meio dele s\u00e3o divulgadas todas as informa\u00e7\u00f5es institucionais do Hospital, como hist\u00f3rico, estrutura, n\u00fameros, projetos, programas e servi\u00e7os realizados. Tamb\u00e9m d\u00e1 acesso ao Portal de Servi\u00e7os do Hospital.<\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-160 wp-block-paragraph\"><br \/>O <em>site<\/em> tamb\u00e9m permite que os usu\u00e1rios possam enviar mensagens aos pacientes que est\u00e3o internados, acessar os servi\u00e7os do CDII, acompanhar as oportunidades de trabalho e ler as \u00faltimas not\u00edcias do HSC, assim como enviar elogios, reclama\u00e7\u00f5es ou sugest\u00f5es para o setor de Ouvidoria.<\/p>\n<\/div>\n\n<div class=\"wp-block-uagb-separator uagb-block-b8aa41d0\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-44150609\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-161 wp-block-paragraph\"><strong><strong>Revista de Epidemiologia e Controle de Infec\u00e7\u00e3o (Reci)<\/strong><\/strong><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-162 wp-block-paragraph\">Peri\u00f3dico oficial do N\u00facleo de Epidemiologia do HSC e do Programa de P\u00f3s-Gradua\u00e7\u00e3o em Promo\u00e7\u00e3o da Sa\u00fade da UNISC \u2013 Mestrado e Doutorado (B1 Qualis Capes &#8211; ISSN:2238-3360). Visa integrar a assist\u00eancia\/ensino, compartilhando as experi\u00eancias em epidemiologia e controle de infec\u00e7\u00e3o. Em seus 14 anos de exist\u00eancia, j\u00e1 publicou 646 artigos cient\u00edficos de autores de 269 institui\u00e7\u00f5es, em 10 pa\u00edses. No ano de 2024, houve uma amplia\u00e7\u00e3o internacional do corpo editorial, do n\u00famero de autores e de avaliadores estrangeiros. Foram publicados quatro n\u00fameros, que no total somaram 52 trabalhos apresentados, entre artigos originais, artigos de revis\u00e3o e cartas ao editor. Em 2024, a revista recebeu pela primeira vez o fator de impacto da JCR = 0,35. A Revista de Epidemiologia e Controle de Infec\u00e7\u00e3o tem pol\u00edtica de acesso aberto, dispon\u00edvel <em>on-line<\/em> nos <em>sites<\/em> do Hospital Santa Cruz e da UNISC ou diretamente no <em>link <\/em><a href=\"https:\/\/online.unisc.br\/seer\/index.php\/epidemiologia\/index\">https:\/\/online.unisc.br\/seer\/index.php\/epidemiologia\/index<\/a>. Em janeiro de 2025, o \u00edndice h na Web of Science (WoS) (cole\u00e7\u00e3o de peri\u00f3dicos emergentes) \u00e9 h3 e, no google acad\u00eamico, \u00e9 h27. Esses \u00edndices indicam a evolu\u00e7\u00e3o da revista em rela\u00e7\u00e3o ao n\u00famero de artigos publicados em rela\u00e7\u00e3o \u00e0s cita\u00e7\u00f5es.<\/p>\n<\/div>\n\n<div class=\"wp-block-uagb-separator uagb-block-0ad8662a\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-a16bddee\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-163 wp-block-paragraph\"><strong>F\u00f4lderes<\/strong><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-164 wp-block-paragraph\">Por meio dos f\u00f4lderes s\u00e3o compartilhadas informa\u00e7\u00f5es espec\u00edficas com os pacientes e a comunidade em geral. Dentre os temas divulgados, em 2024, est\u00e3o aleitamento materno, campanha de doa\u00e7\u00e3o de \u00f3rg\u00e3os, servi\u00e7os oferecidos pelo CDII, Centro de Especialidades e Amigo HSC, as modalidades de <em>checkups<\/em>, al\u00e9m de campanhas para doa\u00e7\u00e3o via Imposto de Renda, orienta\u00e7\u00f5es de higiene de m\u00e3os, informa\u00e7\u00f5es sobre hor\u00e1rios de visitas, entre outros.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-container uagb-block-9c6ef990\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-165 wp-block-paragraph\"><strong>Manual da Doen\u00e7a Pulmonar Obstrutiva Cr\u00f4nica (DPOC)<\/strong><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-166 wp-block-paragraph\">\u00c9 uma cartilha did\u00e1tica para portadores de Doen\u00e7a Pulmonar Obstrutiva Cr\u00f4nica (DPOC), atendidos pelo Programa de Reabilita\u00e7\u00e3o Pulmonar no HSC. Cont\u00e9m informa\u00e7\u00f5es relevantes e de impacto no autocuidado e no manuseio da doen\u00e7a, ampliando a aten\u00e7\u00e3o para al\u00e9m da pr\u00e1tica cl\u00ednica de fisioterapia, farm\u00e1cia, medicina, educa\u00e7\u00e3o f\u00edsica, nutri\u00e7\u00e3o e psicologia. A vers\u00e3o impressa \u00e9 distribu\u00edda aos pacientes e familiares, estando a vers\u00e3o digital dispon\u00edvel no <em>site<\/em> do HSC (<a href=\"http:\/\/www.hospitalstacruz.com.br\/wp-content\/uploads\/2014\/09\/16153_lay_cartilha.pdf\">www.hospitalstacruz.com.br\/wp-content\/uploads\/2014\/09\/16153_lay_cartilha.pdf<\/a>).<\/p>\n<\/div>\n\n<div class=\"wp-block-uagb-separator uagb-block-8e022602\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-167 wp-block-paragraph\"><strong>Canal de presta\u00e7\u00e3o de contas<\/strong><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-168 wp-block-paragraph\">Tem o intuito de refor\u00e7ar, perante a comunidade, o prop\u00f3sito da transpar\u00eancia na utiliza\u00e7\u00e3o dos recursos recebidos a cada ano. O canal pode ser acessado na p\u00e1gina inicial do <em>site<\/em> ou diretamente pelo <em>link<\/em> www.hospitalstacruz.com.br\/prestacao-de-contas.<\/p>\n\n<div class=\"wp-block-uagb-separator uagb-block-79ecb0ec\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-19bd819f\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-169 wp-block-paragraph\"><strong><strong>Portal de Servi\u00e7os<\/strong><\/strong><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-170 wp-block-paragraph\">O portal hsc.com.br foi lan\u00e7ado junto \u00e0 Campanha de Marketing Institucional do Hospital, em agosto de 2024, apresentando um novo posicionamento para divulga\u00e7\u00e3o e oferta dos servi\u00e7os privados da Institui\u00e7\u00e3o. Entre os servi\u00e7os divulgados est\u00e3o os exames de imagem do Centro de Diagn\u00f3stico e Interven\u00e7\u00e3o por Imagem (CDII), as cinco modalidades de <em>checkups<\/em> realizadas no Hospital, as especialidades m\u00e9dicas e os plant\u00f5es de atendimento adulto e pedi\u00e1trico 24 horas do ambulat\u00f3rio. O portal oferece mais praticidade e agilidade de acesso \u00e0s informa\u00e7\u00f5es, disponibilizando os canais de atendimento e agendamento de exames e consultas.<\/p>\n<\/div>\n\n<div class=\"wp-block-uagb-separator uagb-block-95c36cce\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-171 wp-block-paragraph\"><strong>Revista de Projetos e Capta\u00e7\u00e3o de Recursos<\/strong><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-172 wp-block-paragraph\">A publica\u00e7\u00e3o foi lan\u00e7ada, em 2023, de forma semestral, passando em 2024 a ser anual. Apresenta todos os projetos e recursos captados no per\u00edodo, com origem, fonte e aplica\u00e7\u00e3o, al\u00e9m de doa\u00e7\u00f5es e campanhas de capta\u00e7\u00e3o de recursos. A vers\u00e3o digital tamb\u00e9m pode ser acessada na p\u00e1gina inicial do <em>site<\/em> da Institui\u00e7\u00e3o.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-separator uagb-block-8afc2940\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-6a5c97e4\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-173 wp-block-paragraph\"><strong>X (Antigo Twitter)<\/strong><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-174 wp-block-paragraph\">Al\u00e9m de servir para informar os internautas, o perfil do HSC na plataforma X tamb\u00e9m \u00e9 uma via de presta\u00e7\u00e3o de servi\u00e7os para os seguidores. A ferramenta re\u00fane dicas de sa\u00fade e not\u00edcias do Hospital, direcionando para o <em>site<\/em> da Institui\u00e7\u00e3o. O perfil do HSC \u00e9 twitter.com\/ac_hsc.<\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-175 wp-block-paragraph\"><strong><em>Facebook<\/em><\/strong><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-176 wp-block-paragraph\">O HSC possui uma p\u00e1gina no <em>Facebook<\/em>, recurso que permite maior intera\u00e7\u00e3o entre os funcion\u00e1rios e a comunidade, por meio do compartilhamento de fotos e de atividades realizadas na Institui\u00e7\u00e3o, al\u00e9m de ser mais uma op\u00e7\u00e3o para a divulga\u00e7\u00e3o de not\u00edcias e de servi\u00e7os aos seguidores e aos visitantes do perfil.<\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-177 wp-block-paragraph\"><br \/><strong><em>Flickr<\/em><\/strong><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-178 wp-block-paragraph\">No endere\u00e7o www.flickr.com\/hospitalsantacruz podem ser encontradas centenas de fotos de eventos, a\u00e7\u00f5es, projetos e programas desenvolvidos no Hospital, organizadas por \u00e1lbuns e dispon\u00edveis para <em>download<\/em>.<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-179 wp-block-paragraph\"><strong><em>Instagram<\/em><\/strong><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-180 wp-block-paragraph\">Novidades, campanhas, temas educativos e servi\u00e7os s\u00e3o compartilhados por meio de fotos e v\u00eddeos curtos no <em>Instagram <\/em>do HSC. Em 2024, o HSC investiu na produ\u00e7\u00e3o de v\u00eddeos e postagens focadas na divulga\u00e7\u00e3o dos servi\u00e7os oferecidos de forma particular ou por meio de conv\u00eanios, conforme Campanha Institucional de Marketing lan\u00e7ada em agosto. O perfil \u00e9: asscom.hospitalstacruzrs.<\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-181 wp-block-paragraph\"><strong><em>Linkedin<\/em><\/strong><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-182 wp-block-paragraph\">O Hospital Santa Cruz utiliza a rede profissional <em>Linkedin <\/em>para divulgar as oportunidades de trabalho na Institui\u00e7\u00e3o e tamb\u00e9m divulgar as a\u00e7\u00f5es promovidas para seus funcion\u00e1rios, como capacita\u00e7\u00f5es, treinamentos, eventos, al\u00e9m da participa\u00e7\u00e3o dos profissionais do Hospital em congressos, semin\u00e1rios, entre outros. A p\u00e1gina do HSC pode ser acessada no endere\u00e7o www.linkedin.com\/company\/hospital-stacruz.<\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-183 wp-block-paragraph\"><strong><em>YouTube<\/em><\/strong><\/p>\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-184 wp-block-paragraph\">Tem o intuito de refor\u00e7ar, perante a comunidade, o prop\u00f3sito da transpar\u00eancia na utiliza\u00e7\u00e3o dos recursos recebidos a cada ano. O canal pode ser acessado na p\u00e1gina inicial do <em>site<\/em> ou diretamente pelo <em>link<\/em> www.hospitalstacruz.com.br\/prestacao-de-contas.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-separator uagb-block-6e397c1f\">\n<div class=\"wp-block-uagb-separator__inner\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-c9eec89b alignfull uagb-is-root-container\">\n<div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-56b805c5\">\n<p class=\"has-text-align-center has-ast-global-color-5-color has-text-color has-link-color has-medium-font-size wp-elements-185 wp-block-paragraph\"><strong>Ouvidoria &#8211; Satisfa\u00e7\u00e3o dos usu\u00e1rios<\/strong><\/p>\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-186 wp-block-paragraph\">A Ouvidoria do HSC \u00e9 um canal de comunica\u00e7\u00e3o dos pacientes, familiares, funcion\u00e1rios e da comunidade em geral com a Institui\u00e7\u00e3o. Quem procura a Ouvidoria tem a garantia de que ter\u00e1 seu assunto encaminhado e de que receber\u00e1 uma resposta.\u00a0<\/p>\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-187 wp-block-paragraph\">Foi criada para que qualquer pessoa possa manifestar suas opini\u00f5es sobre o atendimento, as instala\u00e7\u00f5es e os servi\u00e7os oferecidos pelo Hospital. O setor pode ser utilizado para:<\/p>\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list has-ast-global-color-5-color has-text-color has-link-color wp-elements-188\">\n<li>Elogiar os aspectos positivos;<\/li>\n\n<li>Sugerir alternativas que possam melhorar o funcionamento do hospital;\u00a0<\/li>\n\n<li>Consultar quando houver qualquer d\u00favida sobre o que fazer, como fazer, a quem procurar e como proceder em qualquer situa\u00e7\u00e3o dentro do HSC;<\/li>\n\n<li>Reclamar de qualquer aspecto que seja considerado pelo usu\u00e1rio como insatisfat\u00f3rio.<\/li>\n<\/ul>\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-189 wp-block-paragraph\">Durante o ano de 2024, foram registrados 2.441 atendimentos na Ouvidoria do Hospital Santa Cruz, que tamb\u00e9m promove pesquisas mensais de satisfa\u00e7\u00e3o junto aos pacientes internados com o intuito de avaliar os servi\u00e7os prestados e a estrutura f\u00edsica oferecida.<\/p>\n<\/div>\n<\/div>\n\n<figure class=\"wp-block-table is-style-stripes\">\n<table class=\"has-ast-global-color-0-color has-text-color has-background has-link-color has-border-color has-ast-global-color-5-border-color\" style=\"background-color: #046bd14d; border-width: 10px;\">\n<thead>\n<tr>\n<th>Descri\u00e7\u00e3o<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">Quantidade<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">Percentual<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Elogio\/Agradecimento<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">574<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">23,51%<\/td>\n<\/tr>\n<tr>\n<td>Informa\u00e7\u00e3o\/Orienta\u00e7\u00e3o<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">21<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">0,86%<\/td>\n<\/tr>\n<tr>\n<td>Reclama\u00e7\u00e3o<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">1.147<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">46,99%<\/td>\n<\/tr>\n<tr>\n<td>Solicita\u00e7\u00e3o<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">432<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">17,70%<\/td>\n<\/tr>\n<tr>\n<td>Sugest\u00e3o<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">223<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">9,14%<\/td>\n<\/tr>\n<tr>\n<td>Solicita\u00e7\u00e3o para conv\u00eanio<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">18<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">0,74%<\/td>\n<\/tr>\n<tr>\n<td>Indevidos \/ N\u00e3o SAC<br \/>(Institui\u00e7\u00f5es hom\u00f4nimas, localizadas em outros Estados)<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">26<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">1,07%<\/td>\n<\/tr>\n<tr>\n<td>TOTAL<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">2.441<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">100%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n\n<p class=\"has-ast-global-color-3-color has-text-color has-link-color wp-elements-190 wp-block-paragraph\">Em 2024, foram aplicadas 3.393 pesquisas, com \u00edndice de satisfa\u00e7\u00e3o global de 71% de aprova\u00e7\u00e3o, sendo 72% para pacientes SUS e 69% para pacientes particulares e de outros conv\u00eanios.<\/p>\n\n<figure class=\"wp-block-table is-style-stripes\">\n<table class=\"has-ast-global-color-0-color has-ast-global-color-6-background-color has-text-color has-background has-link-color has-border-color has-ast-global-color-5-border-color\" style=\"background-color: #046bd14d; border-width: 10px;\">\n<thead>\n<tr>\n<th>Ouvidoria HSC<\/th>\n<th class=\"has-text-align-center\" data-align=\"center\">(Jan a Dez)<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Manifesta\u00e7\u00f5es registradas<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">2.441<\/td>\n<\/tr>\n<tr>\n<td>Pesquisas realizadas<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">3.393<\/td>\n<\/tr>\n<tr>\n<td>Satisfa\u00e7\u00e3o Global (todos)<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">71%<\/td>\n<\/tr>\n<tr>\n<td>Satisfa\u00e7\u00e3o SUS<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">72%<\/td>\n<\/tr>\n<tr>\n<td>Satisfa\u00e7\u00e3o Conv\u00eanios\/ Particular<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">69%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n\n<figure class=\"wp-block-table is-style-stripes\">\n<table class=\"has-ast-global-color-0-color has-ast-global-color-6-background-color has-text-color has-background has-link-color has-border-color has-ast-global-color-5-border-color\" style=\"background-color: #046bd14d; border-width: 10px;\">\n<thead>\n<tr>\n<th colspan=\"15\">PESQUISA DE SATISFA\u00c7\u00c3O NPS \/APROVA\u00c7\u00c3O GERAL (%)<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\u00a0<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Jan<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Fev<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Mar<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Abr<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Mai<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Jun<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Jul<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Ago<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Set<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Out<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Nov<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Dez<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">M\u00c9DIA<\/td>\n<\/tr>\n<tr>\n<td>Satisfa\u00e7\u00e3o Geral<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">82<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">74<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">70<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">75<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">80<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">68<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">78<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">72<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">72<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">62<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">54<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">66<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">71%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n\n<figure class=\"wp-block-table is-style-stripes\">\n<table class=\"has-ast-global-color-0-color has-ast-global-color-6-background-color has-text-color has-background has-link-color has-border-color has-ast-global-color-5-border-color\" style=\"background-color: #046bd14d; border-width: 10px;\">\n<thead>\n<tr>\n<th colspan=\"15\"><strong>PESQUISA DE SATISFA\u00c7\u00c3O NPS\/ APROVA\u00c7\u00c3O DO CLIENTE SUS (%)<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\u00a0<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Jan<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Fev<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Mar<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Abr<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Mai<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Jun<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Jul<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Ago<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Set<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Out<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Nov<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Dez<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">M\u00c9DIA<\/td>\n<\/tr>\n<tr>\n<th>Satisfa\u00e7\u00e3o Geral<\/th>\n<th>84<\/th>\n<th>76<\/th>\n<th>72<\/th>\n<th>76<\/th>\n<th>85<\/th>\n<th>67<\/th>\n<th>80<\/th>\n<th>75<\/th>\n<th>71<\/th>\n<th>69<\/th>\n<th>46<\/th>\n<th>67<\/th>\n<th>72%<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n\n<figure class=\"wp-block-table is-style-stripes\">\n<table class=\"has-ast-global-color-0-color has-ast-global-color-6-background-color has-text-color has-background has-link-color has-border-color has-ast-global-color-5-border-color\" style=\"background-color: #046bd14d; border-width: 10px;\">\n<thead>\n<tr>\n<th colspan=\"15\"><strong><strong>PESQUISA DE SATISFA\u00c7\u00c3O NPS\/ APROVA\u00c7\u00c3O CONV\u00caNIO\/PARTICULAR (%)<\/strong><\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\u00a0<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Jan<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Fev<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Mar<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Abr<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Mai<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Jun<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Jul<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Ago<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Set<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Out<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Nov<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">Dez<\/td>\n<td class=\"has-text-align-center\" data-align=\"center\">M\u00c9DIA<\/td>\n<\/tr>\n<tr>\n<th>Satisfa\u00e7\u00e3o Geral<\/th>\n<th>80<\/th>\n<th>70<\/th>\n<th>67<\/th>\n<th>70<\/th>\n<th>72<\/th>\n<th>69<\/th>\n<th>74<\/th>\n<th>70<\/th>\n<th>74<\/th>\n<th>52<\/th>\n<th>68<\/th>\n<th>65<\/th>\n<th>69%<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n\n<div class=\"wp-block-uagb-container uagb-block-d182fd3c\">\n<p class=\"wp-block-paragraph\"><strong>Satisfa\u00e7\u00e3o Global &#8211; NPS<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Em agosto de 2023 foi implantado o NPS como metodologia para avalia\u00e7\u00e3o da satisfa\u00e7\u00e3o geral dos clientes do HSC. NPS \u00e9 a sigla para <em>Net Promoter Score,<\/em> uma m\u00e9trica de avalia\u00e7\u00e3o que possibilita mensurar a lealdade e a satisfa\u00e7\u00e3o da experi\u00eancia do paciente. O sistema possui um c\u00e1lculo simples, com determina\u00e7\u00f5es baseadas nas avalia\u00e7\u00f5es do usu\u00e1rio dos servi\u00e7os do HSC. Esse recurso pode ajudar a obter um retorno r\u00e1pido dos pacientes e acompanhantes, permitindo, por exemplo, saber o que precisa ser modificado para atingir a m\u00e1xima qualidade no atendimento. A din\u00e2mica se resume a uma pergunta: <em>\u201cEm uma escala de 0 a 10, quais as chances de voc\u00ea recomendar os servi\u00e7os da nossa institui\u00e7\u00e3o para um amigo ou familiar?\u201d. <\/em>A pesquisa contempla as principais \u00e1reas envolvidas no atendimento, como recep\u00e7\u00e3o, enfermagem, m\u00e9dica, hotelaria etc., e ao final \u00e9 questionada a Satisfa\u00e7\u00e3o Global\/ NPS.<strong>\u00a0<\/strong><\/p>\n<\/div>\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-uagb-container uagb-block-e3569985\">\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>C\u00e1lculo NPS = Clientes promotores &#8211;\u00a0 clientes detratores \/ total de respondentes<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Notas de 0 a 06: Clientes Detratores:<\/strong> s\u00e3o os pacientes que nunca indicariam o servi\u00e7o ou o fariam com muitas contraindica\u00e7\u00f5es.\u00a0<br \/><strong>Notas de 07 a 08: Clientes Neutros<\/strong> pacientes que poderiam indicar o servi\u00e7o para conhecidos, mas fariam ressalvas. Tamb\u00e9m s\u00e3o chamados de grupo passivo.<br \/><strong>Notas de 09 a 10: Clientes Promotores:<\/strong> pacientes que certamente indicariam o servi\u00e7o para familiares ou amigos, avaliando com notas 9 e 10.<strong>\u00a0<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Pontua\u00e7\u00e3o:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>75 a 100 pontos: n\u00edvel de excel\u00eancia;<\/li>\n\n<li>50 a 75 pontos: n\u00edvel de qualidade;<\/li>\n\n<li>0 a 50 pontos: n\u00edvel de aperfei\u00e7oamento;<\/li>\n\n<li>-100 a 0 pontos: n\u00edvel cr\u00edtico.<\/li>\n<\/ul>\n<\/div>\n\n<div class=\"wp-block-uagb-image uagb-block-41c66208 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\">\n<figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" class=\"uag-image-1484\" title=\"ATENDIMENTO-1\" role=\"img\" src=\"https:\/\/apesc.net.br\/balanco2024\/wp-content\/uploads\/sites\/15\/2025\/03\/ATENDIMENTO-1-1.jpg\" alt=\"\" width=\"1000\" height=\"667\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RELAT\u00d3RIO DE RESPONSABILIDADE SOCIAL HSC 2024 O Hospital Santa Cruz (HSC) \u00e9 uma entidade sem fins lucrativos, com 117 anos 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